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Post subject: Fender Fuse/Windows 7
Posted: Mon Aug 25, 2014 9:31 pm
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I am trying to get my Mustang I to work with windows 7 on a HP laptop. When I click the Icon nothing happens. I have tried the help forum posts and nothing works.Tried the Windows XP settings and they don't work either.
I have the program on a desktop with windows 98 and it works great.

Really would like to get this working so I can take my amp on the road.


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Post subject: Re: Fender Fuse/Windows 7
Posted: Tue Aug 26, 2014 9:03 am
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I changed my screen name to Strato14.

I am trying to get my Mustang I to work with windows 7 on a HP laptop. When I click the Icon nothing happens. I have tried the help forum posts and nothing works.Tried the Windows XP settings and they don't work either.
I have the program on a desktop with windows 98 and it works great.

Really would like to get this working so I can take my amp on the road.


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Post subject: Re: Fender Fuse/Windows 7
Posted: Wed Aug 27, 2014 1:22 am
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I'm running the Fuse software on a HP laptop in Win 7 without a problem using a Mustang 2 v2 amp.

I would do the following:

1) From a power off condition, start your computer. Without starting any software including any third party anti-virus software, start the fuse program. If it fails, uninstall the fuse software. Download a new copy of the fuse software and reinstall.

2) When fuse starts, then turn on your amp. The computer should see it and sink with it as well as the fuse software. If not try using a different USB port, or a new USB cable.

3) Check with Fender to be sure your amp has the current CMOS. If not I would flash it to bring it up to date.

4) If you still cannot sink with the amp, you might have to do a hard reset on the amp and bring it back to its' factory settings.

5) Windows collects junk. The longer it runs, the more it gets. How long has it been since you reinstalled Win 7? If it has been over a year, it might be a good idea to reinstall Win 7 and start over. It is a ton of work, but I do this every year to my tower as it sees intense usage.

Have you talked to Fender support? What do they recommend?



Mike


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Post subject: Re: Fender Fuse/Windows 7
Posted: Sun Sep 07, 2014 7:04 pm
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littleshelby wrote:
Windows collects junk. The longer it runs, the more it gets. How long has it been since you reinstalled Win 7? If it has been over a year, it might be a good idea to reinstall Win 7 and start over.


How can I put this politely? The above is bovine feces, based on what Windows 95/98 was like.
By the time of Windows 2000, the registry was converted to an orders of magnitude faster hash table with a dynamically optimized index, and there's no measurable slowdown whether you have installed 10,000 programs or none.
For disk usage or leftover DSOs after uninstalling, sure, but that won't go down by reinstalling Windows.
Unless you can point to a single documented example of how, technically (not anecdotically) "collecting junk" can slow down a PC with Windows 2000 or newer, I call this FUD. And if you have such evidence, Microsoft (and others, like Raxco) would surely pay you a good chunk of money for the technical information.
If anything, modern versions of Windows become faster over time, as the OS learns which programs are often executed, so they can be added to prefetch. As a sysadmin, I lament how slow a new install is, and look forward to it having run for a few months so it becomes snappier.


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Post subject: Re: Fender Fuse/Windows 7
Posted: Mon Sep 08, 2014 4:10 pm
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arth1 wrote:
littleshelby wrote:
Windows collects junk. The longer it runs, the more it gets. How long has it been since you reinstalled Win 7? If it has been over a year, it might be a good idea to reinstall Win 7 and start over.

How can I put this politely? The above is bovine feces, based on what Windows 95/98 was like.

sorry littleshelby, but I gotta +1 this.

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Post subject: Re: Fender Fuse/Windows 7
Posted: Fri Sep 12, 2014 12:59 am
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Someone call the fire department.

So you want to talk about Win 2000 and on. Okay. I will refer you to do your own research and start by locating old editions of Computer Gaming World. That is where I came across the idea years ago. My system Win 7 started trying to start routines that would fail and the system would display an error that I could locate on the web. IE the sound on my motherboard. However, I still had sound. Hmmm. Anyhow, the startup times started getting longer and longer. I ran McAfee, Panda and Norton without finding anything unusual. So I fixed the problem by formatting C and reinstalling Win 7. It worked and I no longer have any problems. So if you still feel that Win 7 is not collecting junk, how do you explain the problems I was having?

Now back to the original problem that the post is about. I tried to offer areas to look at that could be causing a problem with Fuse. After eliminating hardware and software problems with the Mustang, the only thing left is the computer. In so far as, Fender states that Fuse is Win 7 compliant, then we have to assume that we have a operating system conflict or a hardware issue with the computer. Trust me, the easiest way to fix an OS conflict that is not obvious is to reinstall the OS.

While I am retired now, I have about 35 years programing computers in Fortran, Pascal, various forms of BASIC (Apple and IBM have different forms of BASIC), and COBAL as well as machine code for the 6502 processor. I also had a side business fixing computers out of my home. Let's just say that Win95 A, B, and C were gold mines for me. :wink:


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Post subject: Re: Fender Fuse/Windows 7
Posted: Fri Sep 12, 2014 6:40 am
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littleshelby wrote:
Anyhow, the startup times started getting longer and longer. I ran McAfee, Panda and Norton without finding anything unusual. So I fixed the problem by formatting C and reinstalling Win 7. It worked and I no longer have any problems. So if you still feel that Win 7 is not collecting junk, how do you explain the problems I was having?

Malware/Spyware/Virus

littleshelby wrote:
Trust me, the easiest way to fix an OS conflict that is not obvious is to reinstall the OS.

Easiest? Yes. Quickest? Not necessarily.

littleshelby wrote:
While I am retired now, I have about 35 years programing computers in Fortran, Pascal, various forms of BASIC (Apple and IBM have different forms of BASIC), and COBAL as well as machine code for the 6502 processor.

None of that qualifies you to troubleshoot Windows 7.

littleshelby wrote:
I also had a side business fixing computers out of my home. Let's just say that Win95 A, B, and C were gold mines for me. :wink:

Ah yes, I know exactly the kind you're talking about. But a lot has changed since Windows 95.

I've been working in IT for 16 years. I hold certifications relating to PC hardware, MS client operating systems, MS Server operating systems, and networking. I currently support a complex muli-site computer and phone network with around 99% Windows 7 clients. My computers never have longer startup times due to "collecting junk" because they are kept pretty much immaculate using a combination of restrictive user permissions, an advanced firewall and corporate virus/malware protection.

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Post subject: Re: Fender Fuse/Windows 7
Posted: Sun Sep 14, 2014 1:18 am
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littleshelby wrote:
Anyhow, the startup times started getting longer and longer. I ran McAfee, Panda and Norton without finding anything unusual. So I fixed the problem by formatting C and reinstalling Win 7. It worked and I no longer have any problems. So if you still feel that Win 7 is not collecting junk, how do you explain the problems I was having?


One likely cause for the problems identified in your first sentence is identified in your second sentence. Each AV program you add increases the startup time and file system access time by a large factor. Adding more than one can almost kill a system as they block file access until the files have been scanned, and one AV program scanning a file will trigger the other AV programs scanning it too. This is especially noticeable on startup, where each AV program will have a different set of files they always scan at startup. Then there are the virus definition lists themselves, which contain snippets of known viruses for pattern matching. The AV programs trigger each other, and have to do deep scanning to find out that it's a false positive and not a virus. As the definition lists get updated, the problem increases.
Never have more than one AV program installed, even if you only "use" one.

And one of the listed AV programs even accesses the internet to check the "reputation" of software it finds that it doesn't know about, unless you turn off reputation checking. And, yes, it triggers on Fender FUSE, which is not on its list of known programs.

littleshelby wrote:
Now back to the original problem that the post is about. I tried to offer areas to look at that could be causing a problem with Fuse. After eliminating hardware and software problems with the Mustang, the only thing left is the computer. In so far as, Fender states that Fuse is Win 7 compliant, then we have to assume that we have a operating system conflict or a hardware issue with the computer.


As far as I can tell, Fender does not claim that FUSE is Windows 7 compliant, only compatible.
And even if it were, your assumption does not follow. There are known bugs in both FUSE and Silverlight, for example.

littleshelby wrote:
Trust me, the easiest way to fix an OS conflict that is not obvious is to reinstall the OS.


I will not trust you on this. First of all, "an OS conflict" is a very vague guess at something non-specific. If you could point to what, exactly, the perceived conflict was, that would be helpful. And no reinstall would be needed.

I have systems that have been up and running for years without even a reboot, much less a reinstall. With software added and removed quite often. When there have been "conflicts", the nature of them have been identified, and the problems fixed. Reinstalling does not fix anything. At most it hides the symptoms until the next time the problem resurfaces, reducing the chance of finding and fixing the root cause.

Configuring the Performance Monitor and Event Log to help nail down the actual problem would have been useful, but reinstalling the OS is like fighting crime by moving to a new neighborhood - it might help you in the short term, but eventually, the hoodlums will follow.

littleshelby wrote:
While I am retired now, I have about 35 years programing computers in Fortran, Pascal, various forms of BASIC (Apple and IBM have different forms of BASIC), and COBAL as well as machine code for the 6502 processor. I also had a side business fixing computers out of my home. Let's just say that Win95 A, B, and C were gold mines for me. :wink:


One would think a COBOL programmer would know what the second O in COBOL stands for, and thus never ever spell it COBAL. It's not a typo, because on QWERTY, the A and O are too far apart, and on Dvorak, you would not have moved your left hand typing the word. So that leaves not being very familiar with the word.
I'm sure reinstalling Windows made for good business, with plenty of repeat customers.


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Post subject: Re: Fender Fuse/Windows 7
Posted: Sun Sep 14, 2014 8:05 pm
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Good grief. You two really don't have a life. Here I am trying to help someone with FUSE and the two of you hijack the post. I'm not going to bother to respond line by line to each of you. But I will say this:

I stated that I could not find any Malware/Virus or the like on my system. Yet you want to stand on your soapbox jumping up and down and state that is what my system must have had. (odd)

I started my home business fixing computers way back when Win95 was released. I continued until two years ago fixing all versions of Windows.

I never stated that I was running more than one AV program on my system at the same time. Just that I check my system with those programs.

Strings even agreed with me that the easiest way to correct Windows conflicts is to reinstall it.


All I am trying to do is to offer someone who may or may not have extensive computer experience help. Hopefully, I pointed him in the correct direction. I have an idea. :idea: Why don't the two of you do the same?

end


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Post subject: Re: Fender Fuse/Windows 7
Posted: Sun Sep 14, 2014 8:49 pm
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littleshelby wrote:
I stated that I could not find any Malware/Virus or the like on my system. Yet you want to stand on your soapbox jumping up and down and state that is what my system must have had. (odd)


No one has said anything of the sort. You're attacking a straw man of your own construction.

littleshelby wrote:
All I am trying to do is to offer someone who may or may not have extensive computer experience help. Hopefully, I pointed him in the correct direction. I have an idea. :idea: Why don't the two of you do the same


Because, as already said, it doesn't fix anything. It can hide the symptoms, but does nothing to address the root cause. It makes it harder to find the root cause, because you have nothing to troubleshoot anymore. But if someone wants to spend days or weeks reinstalling software and re-establishing settings, and risk (a) it not helping, or (b) the problem coming back, instead of hours nailing down what the actual problem is, it's up to them.

I recommend that you change your guitar strings and and pickups, because you may have "a guitar conflict". Do you see how ridiculous that sounds?


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Post subject: Re: Fender Fuse/Windows 7
Posted: Mon Sep 15, 2014 5:35 am
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littleshelby wrote:
Strings even agreed with me that the easiest way to correct Windows conflicts is to reinstall it.

I was; however, giving you the benefit of the doubt - that you used the word 'conflicts' but meant problems.

littleshelby wrote:
All I am trying to do is to offer someone who may or may not have extensive computer experience help. Hopefully, I pointed him in the correct direction. I have an idea. :idea: Why don't the two of you do the same?

end

Because STRATOBOB (AKA Strato14) has already been helped out by Fender staff in another thread(see below).

Fender TSL wrote:
Hi STRATOBOB,

I believe that we may have spoken regarding the issue you were seeing with Fender® FUSE™ and Silverlight on your Windows 7 system. And if so, I believe that we resolved the issue you were seeing. Please let us know if there is anything else we can assist with from our end. Thanks.

Best Regards,

Alan


Strato14 wrote:
Yes you did!
Thanks again Alan!

Bob


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