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Post subject: Re: Need help with downloading presets
Posted: Mon Apr 14, 2014 8:57 pm
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Hobbyist
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Joined: Mon Apr 14, 2014 8:47 pm
Posts: 4
Hi everyone,

I cannot get the presets to download at all, either from the web using Safari or the Fuse app (v2.1.7.48). I am connected with the green light on, etc. Has anyone else experienced issues like this? I am on a Mac OSXv10.8.5.

Everything else is working fine.

Frustrating.

P


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Post subject: Re: Need help with downloading presets
Posted: Tue Apr 15, 2014 6:12 am
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Rock Star
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Joined: Wed Apr 11, 2012 7:37 am
Posts: 4099
Location: New York
panarchy555 wrote:
I am connected with the green light on, etc.

Did you log in to Fender Fuse?

If you are logged in and still having trouble, please run through these steps and let us know at what point you are unable to proceed:

strings10927 wrote:
1. Log in to FUSE

2. Click Main Menu

3. Click the VIEW menu and select Media Library (CTRL+L)

4. In the upper-right, click WEB (should turn red).

5. If COMPUTER or AMP are red, click them until they are white. Only WEB should be red.

6. Click in the Search box and type something ('Hendrix' for example)

7. Click the GO button

8. When the list populates with presets, locate one you'd like to download.

9. Click to select the preset you'd like to download.

10. Right-click the selected preset and click Download Preset.

11. The preset should download, and immediately the FUSE window will go to the preset editor for that preset. At this point, it should be saved to the computer.

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Post subject: Re: Need help with downloading presets
Posted: Tue Apr 15, 2014 11:42 am
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi All,

It looks like some good information has been given in this thread. I wanted to add an official Fender® Support article link as well. Please let us know if we can assist further.

Best Regards,

Alan

http://www.fender.com/support/articles/ ... -a-preset/

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Fender Musical Instruments Corporation
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(800) 856-9801


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Post subject: Re: Need help with downloading presets
Posted: Tue Apr 15, 2014 3:33 pm
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Joined: Mon Apr 14, 2014 8:47 pm
Posts: 4
Hi Guys,

I have solved the problem by installing the older version software in the FUSE legacy thread (v2.6 I think?).

I was logged in and with a web connection. I feel that it should have worked but it did not find the web media library. So, Strings, it was in steps 6 and 7 that it bombed out.
It found the amp presets OK. Might be a glitch in the software or something similar. Now that I have it working well, I am inclined to just leave it rather than trying the newer 2.7 FUSE software.

I appreciate your help and input!

P


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