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Post subject: can't download fuse "installer integrity has failed"
Posted: Sun Feb 16, 2014 3:34 pm
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I have used the download page that is recommended here by the mods. (for PC, I'm running Windows 7) First off, its really slow. When it gets to 26% I get "this program is not commonly downloaded and could harm computer" When I go around this by "download anyway" I get "installer integrity has failed"_NSIS error.
Yes, I have a newer computer that easily meets system requirements. I even turned off my firewall. Multiple attempts, fuse shows up in my completed downloads, but still I get "installer integrity has failed"
Is there a cd (hard copy) of this program ?
If not, how can I get this program to download ?
I'm itching to use fuse with my new floor.


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Post subject: Re: can't download fuse "installer integrity has failed"
Posted: Sun Feb 16, 2014 7:59 pm
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It sounds like you have Norton Internet Security installed, with reputation based filters turned on.
I.e. there's nothing wrong with the download, but how you have set your antivirus to block programs that haven't already been downloaded and marked as benign by a large amount of other users of the same antivirus program.


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Post subject: Re: can't download fuse "installer integrity has failed"
Posted: Mon Feb 17, 2014 12:26 am
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Thanks, but no Norton on my PC. I use AVG and it is turned off


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Post subject: Re: can't download fuse "installer integrity has failed"
Posted: Mon Feb 17, 2014 7:50 am
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Applies To: Windows 7

QUESTION: Error: "Installer integrity check has failed. Common causes include incomplete download and damaged media. Contact the installer’s author to obtain a new copy."

ANSWER: Santosh Y replied on July 30, 2010 Microsoft Support Engineer

Do you use any third party download managers to download files/softwares from Internet?

Try the steps below and check if it helps.

Step 1:

Optimize Internet Explorer and also temporarily disable the antivirus software running on the computer and the then try downloading and installing the executable files and check if the issue persists.

How to optimize Internet Explorer - Method 1: Clear cached data in Internet Explorer

Disable antivirus software

Warning:Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Step 2:

Place the computer in a clean boot state and troubleshoot the issue and check if it helps. You can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
(Step 1: Perform a clean boot)

If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the following KB article to narrow down the exact source: http://support.microsoft.com/kb/929135

Also, see the section on how return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual”, after performing the clean boot troubleshooting.

Step 3:
If both above mentioned steps fail then, I would suggest you to try a system restore and check if it helps.
System Restore: frequently asked questions
Hope this helps. Let us know if you need further assistance.

Thanks and Regards,
Santosh Y – Microsoft Support

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Post subject: Re: can't download fuse "installer integrity has failed"
Posted: Mon Feb 17, 2014 5:13 pm
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thanks, but I tried the download after doing a clean boot .(firewall and antivirus off) same results. Is there not a cd version of this program ?


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Post subject: Re: can't download fuse "installer integrity has failed"
Posted: Mon Feb 17, 2014 5:59 pm
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NO CD version, although you could certainly download the file on a friend's computer and copy it over to yours using a flash drive.

But did you see this question?:

Do you use any third party download managers to download files/softwares from Internet?

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Post subject: Re: can't download fuse "installer integrity has failed"
Posted: Mon Feb 17, 2014 6:32 pm
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OK I think you suffered long enough. :lol: I had a minute so I put the FUSE installer in a compressed (ZIP) file and placed the Zip in my Dropbox. Here's a link to download: FUSE Installer

Any better?

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Post subject: Re: can't download fuse "installer integrity has failed"
Posted: Tue Feb 18, 2014 4:59 am
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very kind of you to provide this, downloaded almost instantly. But it now says "incompatible with version of windows you are running, check to see if you are 32 or 64 bit"
I am running 64 bit
Also says "file destination could not be created"
I tried compatibility for Windows 7 (my system) and XP
Anything else I should try


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Post subject: Re: can't download fuse "installer integrity has failed"
Posted: Tue Feb 18, 2014 7:21 am
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I'm not aware of a 64 bit version of Fuse, that's weird. I only see one version available for PC, and we've definitely got some 64 bit Windows 7 users on the forum.

You've got the installer and now it's just not installing. Might be best if I leave that one to Fender Support to answer. For a quicker response, you can try reaching out to them via email or phone.

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Post subject: Re: can't download fuse "installer integrity has failed"
Posted: Tue Feb 18, 2014 10:32 am
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Hi All,

We have resolved the download issue that was occurring. Please find the most current build of the Fender® FUSE™ software for Mac and Windows OSs via the link below.

Best Regards,

https://fuse.fender.com

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Post subject: Re: can't download fuse "installer integrity has failed"
Posted: Tue Feb 18, 2014 11:11 am
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ashenash was able to download the FUSE installer from my Dropbox but not using the Fender Support link. Maybe the difference is that I put the EXE into a Zip archive. Sometimes security programs will block all EXE files as a blanket policy, depending on the configuration of the software. So we might have gotten around that by Zipping the executable.

The EXE ashenash downloaded from my dropbox was downloaded from the same link you just posted: "http://support.fender.com/software/fender_software/fender_fuse/pc/FenderFUSE_FULL_2.7.1.exe"

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Post subject: Re: can't download fuse "installer integrity has failed"
Posted: Tue Feb 18, 2014 11:59 am
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Hi strings,

Thanks for the follow up. We will take a look at this.

Best Regards,

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Post subject: Re: can't download fuse "installer integrity has failed"
Posted: Tue Feb 18, 2014 4:47 pm
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fwiw, I downloaded fuse at work then saved to a thumb. Got it home and the installer opened from the thumb, but install failed no reason given.


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Post subject: Re: can't download fuse "installer integrity has failed"
Posted: Tue Feb 18, 2014 4:55 pm
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Hi All,

We have resolved the download issue that was occurring. Please find the most current build of the Fender® FUSE™ software for Mac and Windows OSs via the link below.

Best Regards,

https://fuse.fender.com

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TSL@Fender.com
(800) 856-9801


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