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Post subject: Can't save certain presets to Mustang I
Posted: Wed Oct 23, 2013 4:23 am
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Using the latest version of Fender Fuse on a Mac, I can't save certain presets to the amp.
For example, using this one:
https://fuse.fender.com/mustang/presets ... ic-guitars

I can add this to the library in Fuse; I can set the amp to use it; but when I try to save it to the amp, the "OK" button is disabled.

I can save other presets to the amp. I can also save this preset *on* the amp by using Fuse to set it, then using the Save button on the amp itself. (But it's not possible to save the preset to the 'orange' bank using this method, which is where I wanted to save it.)

Is there any reason why Fuse won't save certain presets to the amp?


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Post subject: Re: Can't save certain presets to Mustang I
Posted: Wed Oct 23, 2013 6:25 am
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is your amp v1 or v2? I was wondering because this preset was created using a v2 amp. I wonder if that has anything to do with it.

The presets are supposed to be compatible with both versions, as FUSE is supposed to 'substitute' features if they are not present. But maybe something is going wrong with the conversion?

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Post subject: Re: Can't save certain presets to Mustang I
Posted: Wed Oct 23, 2013 2:12 pm
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My amp is a v2; and the firmware was updated when I first ran Fuse.


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Post subject: Re: Can't save certain presets to Mustang I
Posted: Thu Oct 24, 2013 12:31 pm
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Dear brettp,

Thanks for the inquiry. Sorry to hear you're having problems saving presets to your amp. Let's try these steps and please let us know if they work. Once you have the preset on your computer. Select MEDIA LIBRARY from top right corner of Fender® FUSE™. Select desired preset to save and right click on it. Three options will appear and you want to choose "Save Preset To Amp" then "Choose Location" will appear. Giving you the option to choose the position on the amp where you want to save the preset. I hope this helps. Please let us know if we can assist further.


Best Regards,

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Fender Musical Instruments Corporation
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Post subject: Re: Can't save certain presets to Mustang I
Posted: Thu Oct 24, 2013 7:24 pm
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I am having the same issue as well- this with a M3 V2. In my case, it is this preset-
https://fuse.fender.com/mustang/presets ... rb-wchorus
It's not the only one, though. Your suggested solution did not work for me, it is also the one I had been using. The OK button remains grey.
I updated the firmware, it is at 2.1.
Chris


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Post subject: Re: Can't save certain presets to Mustang I
Posted: Fri Oct 25, 2013 2:45 am
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At this step


Quote:
Three options will appear and you want to choose "Save Preset To Amp" then "Choose Location" will appear. Giving you the option to choose the position on the amp where you want to save the preset.


the OK button on the "Choose Location" dialog is disabled.


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Post subject: Re: Can't save certain presets to Mustang I
Posted: Fri Oct 25, 2013 9:28 am
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Dear brettp,

Thanks for the follow-up. I would be happy to assist you. Due to the uniqueness of this issue we recommend you e-mail us directly so we can provide you with more personalized support. It would also help if you could provide in the e-mail the complete specs. of your Mac e.g. OS,type of Mac etc., Amp and the current version of Fender® FUSE™ you're using.
Once we get this information we can determine where the issue is occurring, Amp or Computer.

Best Regards,

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Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: Can't save certain presets to Mustang I
Posted: Fri Oct 25, 2013 6:45 pm
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In my case, this is happening with Windows 7, the latest fuse, and a Mustang III with 2.1 firmware. Should I email you too?
Chris


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Post subject: Re: Can't save certain presets to Mustang I
Posted: Sun Nov 03, 2013 9:34 am
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Never mind, I returned it and got a HRD.
Chris


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Post subject: Re: Can't save certain presets to Mustang I
Posted: Fri Jan 24, 2014 6:19 pm
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I renamed my preset "M2_ML-Deep-Purple-Smoke-on-the-water" for "test" and succeeded to save "test" to the amp! :roll:

Regards


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