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Post subject: unable to search for presets on the web
Posted: Thu Aug 15, 2013 7:41 pm
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Joined: Wed Jul 17, 2013 10:49 pm
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I am logged into fender fuse, and cannot search for presets on the web. I can click on the media library, type a word like "reverb" into the search window, and nothing happens. This changed when I updated the fuse software. I have the software installed on another computer, but did not update the software, and it still works fine. Please help! I am on mac os x version10.6.8...as I said it worked fine on this computer until I updated the software.

Thanks!!!


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Post subject: Re: unable to search for presets on the web
Posted: Tue Aug 27, 2013 4:56 pm
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi beav8807

We will be happy to assist. Please go through the steps listed below to see if they help resolve the issue you are seeing. Is none of these steps prove successful, we recommend you contact us directly for some additional support. Please let us know how it goes and if we can assist further.

Troubleshooting steps

1. Reset Safari.
2. Clear Cache and Cookies.
3. Make sure you have the latest version of Flash installed.

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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