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Post subject: Firmware Update hangs up
Posted: Fri Jul 19, 2013 2:02 pm
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Joined: Thu Feb 17, 2011 3:41 pm
Posts: 32
got a new Mustang I downloaded the 2.7.1 Fuse software, hooked up my amp, it told me my firmware needed updating, cycled power and held save during restart, save and exit lights blinked as the firmware updated, progress bar went to the end, exit light green, save light off, but the installer still says not to power off the amp as it will be non operational if the update isn't complete..........it's been sitting in this condition for 1/2 an hour......WTF???

any suggestions?? press the exit button??


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Post subject: Re: Firmware Update hangs up
Posted: Fri Jul 19, 2013 5:39 pm
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi cjburr,

Based on your description, you are fine to close Fender® FUSE™ and relaunch. It sounds like the User Interface hung at the end of the update process. What OS are you running? Thanks very much.

Best Regards,

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Fender Technology Support Lab
Fender Musical Instruments Corporation
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(800) 856-9801


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Post subject: Re: Firmware Update hangs up
Posted: Sat Jul 20, 2013 5:01 am
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running mac osx mountain lion, took your advice, everything appears to be running well now, thank you. I'm in Afghanistan with slow slow internet so I didn't want to wipe my amp if it could be helped. thanks again.


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Post subject: Re: Firmware Update hangs up
Posted: Mon Jul 22, 2013 3:36 pm
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Joined: Thu Jan 21, 2010 1:12 pm
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Hi cjburr,

Thanks for your feedback. We are happy to hear that you are up and running again. Please let us know if we can assist further.

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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