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Post subject: Can't Install Drivers for Fender Mustang II
Posted: Fri Jun 21, 2013 7:38 pm
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Hobbyist
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Joined: Fri Jun 21, 2013 7:36 pm
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I recently bought a Fender Mustang II, and I haven't been able to connect it to my computer. When I plug it in, Windows (I have XP) tries to install the software automatically, but can never find it. I installed the Fender ASIO, as well as Fender FUSE, yet for some reason the drivers don't seem to install. Can I get any help? I've already done a few factory restores on the amp, and re-installed FUSE a few times, as well.


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Post subject: Re: Can't Install Drivers for Fender Mustang II
Posted: Sun Jun 23, 2013 4:46 pm
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Aspiring Musician
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Joined: Sun Jan 30, 2011 4:43 pm
Posts: 318
Hmmm, that's kind of unusually because the Mustang's USB connection driver is a generic USB Audio Device and that driver is built-in to Windows. If Windows can't find it maybe you need your Windows installation disk.

Just as a heads up, you shouldn't try to connect via a USB hub because the Mustangs don't work well with them.

Also, you should always use the same USB port each time you connect to the computer or hardware devices will get crowded out by windows loading multiple drivers for the different ports (or some technical crap along those lines).

All I can say is to try a different USB cable if none of the above applies and if the cable is over 6', make sure it has a built-in booster.


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Post subject: Re: Can't Install Drivers for Fender Mustang II
Posted: Tue Jun 25, 2013 10:16 am
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Joined: Thu May 02, 2013 7:47 am
Posts: 195
Check your IE plug ins are up to date ( especially if it's not your default browser).

IIRC it was the IE Java plug in causing issues in FUSE for me.


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Post subject: Re: Can't Install Drivers for Fender Mustang II
Posted: Tue Jun 25, 2013 4:20 pm
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi Jagger19,

Firstly, thanks guys for chiming in here. Jagger19, I would suggest that if you are still seeing issues with this, you should contact us directly and we can go through some troubleshooting with you for your Win XP system. Thanks much.

Best Regards,

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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