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Post subject: A new glitch regarding presets
Posted: Tue Apr 16, 2013 5:43 pm
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Joined: Tue Apr 16, 2013 5:38 pm
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Fuse "locks up" if you will whenever I select the Metal 2000 amp. I can adjust all the knobs but the sound doesn’t change, at all. Then I switch to another amp model, like the 57 twin reverb, but I still hear the Metal 2000 amp. This problem is annoying me to no end.


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Post subject: Re: A new glitch regarding presets
Posted: Wed Apr 17, 2013 5:49 pm
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi Laufey,

I'm sorry that you are experiencing issues with the software. Have you been in touch with us directly? I believe you have. At any rate, if you have not been in touch with us directly, please get in touch and be sure to include your Forum name, real name and the text from your post here. If you have been in touch with us, please send a brief reminder email with this basic information and please include your OS information as well. Then we can further assist you form there.

It sounds to me like there is an intermittent connectivity issue that we need to isolate. It is possible that it is the software itself. However, some additional troubleshooting may be needed. Thanks much.

Best Regards,

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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