It is currently Mon Mar 16, 2020 3:18 pm

All times are UTC - 7 hours



Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 3 posts ] 
Author Message
Post subject: Fuse will not load
Posted: Sat Mar 30, 2013 7:40 am
Offline
Hobbyist
Hobbyist

Joined: Sat Mar 30, 2013 7:27 am
Posts: 2
I downloaded the installer for Mac. Clicked to open it and then a "weight calculation" window opens asking me to give my weight, age and height. I close it and the next window opens and says that Mono needs to be installed. I click OK and nothing happens.

Help
thanks,
Ted


Top
Profile
Fender Play Winter Sale 2020
Post subject: Re: Fuse will not load
Posted: Sat Mar 30, 2013 9:17 am
Offline
Hobbyist
Hobbyist

Joined: Sat Mar 30, 2013 7:27 am
Posts: 2
I uninstalled the "Ideal Weight" app that was being called up when clicking the install. I also uninstalled the Silverlight plug-in from the Hard disk Library folder "Internet Plug-ins". Proceeded to download the fuse dog file and activate the installer. this time the Ideal Weight window did not come up and the Silverlight installation routine started. But when i got to selecting the disk on which to install it, it could not be done. It said there was already a newer version of Silverlight plug-in on the disk. I can't find it however.
Any suggestions?


Top
Profile
Post subject: Re: Fuse will not load
Posted: Mon Apr 01, 2013 4:54 pm
Offline
Fender Staff
User avatar

Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi TedJ,

We will be happy to assist. This is interesting. It would be most helpful to us if we could get you on the phone, so we can trouble shoot this a bit further. In order for you to run the Fender FUSE software, it is necessary to install Mono and Microsoft Silverlight, but this third app you are referring to, is not part of the installer. Please contact us directly using the phone number below and we will be happy to assist.

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


Top
Profile
Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 3 posts ] 

All times are UTC - 7 hours

Fender Play Winter Sale 2020

Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: