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Post subject: Problem downloading presets in fender fuse
Posted: Sat Feb 23, 2013 6:48 am
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Hobbyist
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Joined: Sun Mar 13, 2011 1:44 pm
Posts: 1
Hello,
I still have problems when I want to download presets in fender fuse. After being logged in, when i click to community then presets, no preset is available to download (download button appears in grey). I saw the message telling that there was a problem with the application and I wonder when it will be fixed. Thanks for your help.


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Post subject: Re: Problem downloading presets in fender fuse
Posted: Sun Feb 24, 2013 3:58 am
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Hobbyist
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Joined: Sat Feb 23, 2013 5:31 am
Posts: 2
yeah same with me,i find a good preset and when i click on the the blue download box (on the right) nothing happens,anyone help us please!


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Post subject: Re: Problem downloading presets in fender fuse
Posted: Sun Feb 24, 2013 7:26 am
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Aspiring Musician
Aspiring Musician
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Joined: Tue Dec 28, 2010 9:18 am
Posts: 668
Location: Willowdale, Canada
Hi all,
I just ried to download presets via fuse and get a page not found error after I've logged in, selected a preset and tried to download it. Same thing yesterday.
But, if I go to Fender support (above, right side) using Google Chrome as my browser, and login to my Fuse account I can download presets.
All is not lost......
cheers,
Alex

_________________
......it's a topsy-turvy world when noses run and feet smell...


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Post subject: Re: Problem downloading presets in fender fuse
Posted: Mon Feb 25, 2013 10:28 am
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi Guys,

We are aware of the issue and are working to resolve it. Thanks much for reporting it. Please see the link below.

Best Regards,

viewtopic.php?f=26&t=83655&p=944514#p944514

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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