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Post subject: Re: Fender Would Like Your Feedback...
Posted: Thu Nov 20, 2014 1:29 pm
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LarryLenz wrote:
What is your plan arth1? I know you are frustrated. I am too.

Right now, not much, to be honest. The Mustang is in the basement, where it will stay until/unless there are upgrades that makes FUSE usable. I purchased an Orange CR35LDX to replace the Mustang II as a practice amp, and use actual physical stompboxes when needing more than reverb/delay/chorus/tremolo.
Because the Mustang I and Mustang II really depend on FUSE, as they lack the control and displays of the III/IV, I cannot recommend them to anyone at present.

A pity - the smaller Mustangs are light and would have alleviated the need for carrying as many stomp boxes, so they are near perfect for practice amps - if the software had actually been compatible with my expensive laptop.


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Post subject: Re: Fender Would Like Your Feedback...
Posted: Thu Nov 20, 2014 2:10 pm
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Hi grritz,

Thanks for your kind words. It was nice to speak with you as well. I will continue to insure that the discussions here get heard by decision makers here at HQ and I will provide any additional information that I have as soon as possible.

Best Regards,

Alan

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Post subject: Re: Fender Would Like Your Feedback...
Posted: Thu Nov 20, 2014 4:55 pm
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I had thought of something else to add to the list of requests.

But before I do that, thanks to the list members who advocated for the users and what sounds like Tech Support is supporting us but that somewhere up the chain there is a lack of responsiveness.

Additional item - adding a 7 to 10 band EQ in the Post section, independent from the other items so it can be left in one of the 4 slots or even could be a permanent effect in there whereby you set them all to 0 if you didn't want any influence from it.

Thanks again, Tech Support, for this opportunity.


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Post subject: Re: Fender Would Like Your Feedback...
Posted: Thu Nov 20, 2014 5:27 pm
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Hi ExperimentalJoe,

Thanks for the post. We've got EQ on the feature request list.

Best Regards,

Alan

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Post subject: Re: Fender Would Like Your Feedback...
Posted: Fri Nov 21, 2014 2:53 am
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grritz wrote:
So our frustration should not be with Alan or anyone at tech support but with those at upper management who offer no feedback about what's going on with Fuse.

I think Alan is doing his best, thats not the problem.

If i buy a product which is said not to be end-of-life, I´d at least expect support in form of bugfixing. Letting your customers walk in the dark for months is just not an accaptable business behaviour.

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Post subject: Re: Fender Would Like Your Feedback...
Posted: Fri Nov 21, 2014 3:39 am
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SenorUke:

I agree. Unacceptable. And that's what we will keep telling Alan...who will keep passing that on to others.

Someone in the Fuse software development department needs a fire lit under his/her butt. These messages, in effect, are the beginning. Right now, we're just rubbing two sticks together. But it's better than just sitting back and doing nothing.


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Post subject: Re: Fender Would Like Your Feedback...
Posted: Fri Nov 21, 2014 4:17 am
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Hi,
not just FUSE but in general the software on Mustangs (amps, effects) would require more improvements / bugfixes based on our feedbacks that we send as soon as we discover new things that can be improved or fixed.

Dimitri


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Post subject: Re: Fender Would Like Your Feedback...
Posted: Fri Nov 21, 2014 12:45 pm
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frondizi wrote:
Hi,
not just FUSE but in general the software on Mustangs (amps, effects) would require more improvements / bugfixes based on our feedbacks that we send as soon as we discover new things that can be improved or fixed.

Dimitri

I agree.

An update to fuse is not going to give you two OD stomps or a Fuzz Face stomp. That’s at the very least, a firmware update to the amp itself I would guess. But its good to see the folks are still “on it”. Personally, based on all the customer feedback, I’m pretty excited to see what the future brings in terms of a Version 3. Lets face it, Fender is a business and it only makes sense to save some of the goods for the next product line.

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Post subject: Re: Fender Would Like Your Feedback...
Posted: Fri Nov 21, 2014 6:59 pm
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yes, it's true! things are given a little bit at a time, with the dropper!
a bit as with audio unreleased materials that are not published collected on one single disc.

A striking example the album rather wanted "the Sicilian Defence" of the Alan Parsons Project:
you (re) buy the whole discography of cds remastered (some years ago) and particularly because in every cd you find several rare bonus: demos tracks, some original backing tracks , some unprecedented or alternate versions, a few isolated mix tracks... among all this additional material, a cd also includes the previously unreleased song "Elsie's Theme" (from Sicilian Defence), a very nice piano melody by the way.
Ok buying abroad from Amazon etc you save money.. Well worth the money.
Then you have to discover a few years after, that the full musical project "The Sicilian Defence" cd can only be purchased along with the new box set of all the complete discography (it is said that this time is remastered by Alan himself...) that includes this 11th cd.
So many graces record label! :x

Dimitri


Last edited by frondizi on Fri Nov 21, 2014 7:12 pm, edited 1 time in total.

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Post subject: Re: Fender Would Like Your Feedback...
Posted: Fri Nov 21, 2014 7:08 pm
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captainc wrote:
... Lets face it, Fender is a business and it only makes sense to save some of the goods for the next product line.


Yes, but p*ssing off your customrs is not good business pratice.

I don't know how many here remember how Fender basicaly abandoned the original GDEC amps but that sub forum here sits as testement to that fact.

Add to that the "fiz feasco" that Fender refused to rectify or even discuss In the version one Mustang amps.

And now this...

Lable me unconvinced, I choose to look at the history here when trying to detirmine what kind of continued software\firmware support I can expect from Fender.

Just because they say that development is on going, that doesn't mean that the current line of amps will be supported in future versions of FUSE or that any more firmware fixes will be made available to fix existing problems.

History tells me there will not be any more fixes forth coming for current hardware.

At least I have two more years left on the warranty.


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Post subject: Re: Fender Would Like Your Feedback...
Posted: Mon Dec 01, 2014 3:35 pm
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More flexibility with the effects. Need to be able to use more then 1 overdrive at a time. Need to be able to use a wah with an overdrive or distortion. Would like to use a compressor with an overdrive. Would like to use two delays at once. I get there being limits on the total amount of effects, just let us choose how many of each type to use within those limits. I would also like to see more and better wah models. Would also like to see some amp in a box pedals. I get it why not choose that amp model?, but if I'm used to using a deluxe reverb with a BB preamp, I would like to replicate that in Fuse.


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Post subject: Re: Fender Would Like Your Feedback...
Posted: Fri Dec 05, 2014 2:48 pm
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p90sdude wrote:
captainc wrote:
... Lets face it, Fender is a business and it only makes sense to save some of the goods for the next product line.


Yes, but p*ssing off your customrs is not good business pratice.

I don't know how many here remember how Fender basicaly abandoned the original GDEC amps but that sub forum here sits as testement to that fact.

Add to that the "fiz feasco" that Fender refused to rectify or even discuss In the version one Mustang amps.

And now this...

Lable me unconvinced, I choose to look at the history here when trying to detirmine what kind of continued software\firmware support I can expect from Fender.

Just because they say that development is on going, that doesn't mean that the current line of amps will be supported in future versions of FUSE or that any more firmware fixes will be made available to fix existing problems.

History tells me there will not be any more fixes forth coming for current hardware.

At least I have two more years left on the warranty.



Well, you can complain...or you can call. Some of us have called. If more of us call, it might just make the difference we want.

You'll never know until you try.


Last edited by grritz on Fri Dec 05, 2014 2:48 pm, edited 1 time in total.

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Post subject: Re: Fender Would Like Your Feedback...
Posted: Fri Dec 05, 2014 2:48 pm
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Stop using "CMD+W" as a shortcut for anything on the Mac (now it's the shortcut for the Web preset view). That shortcut closes the current window. Which anyone who owns a Mac could tell you. :shock:


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Post subject: Re: Fender Would Like Your Feedback...
Posted: Sat Dec 06, 2014 4:15 am
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tormodg wrote:
Stop using "CMD+W" as a shortcut for anything on the Mac (now it's the shortcut for the Web preset view). That shortcut closes the current window. Which anyone who owns a Mac could tell you. :shock:

they obviously neither know nor tested that, and for sure won´t fix it anyway...

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Post subject: Re: Fender Would Like Your Feedback...
Posted: Sat Dec 06, 2014 1:03 pm
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Man, I love dropping in and laughing at you suckers from time to time......hehe :lol:


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