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Post subject: FenderFUSE Problem Starting
Posted: Mon Dec 26, 2011 9:08 am
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Joined: Mon Dec 26, 2011 8:57 am
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I recently bought a Mustang I Amp. After Downloading FUSE, it won't load it gets hung up on the splash screen. I've tried multiple installs of the newest version (2.4.1 I think) as well as older versions all with the same issue.

This is my personal Laptop, I have Admin rights.

Any help would be appreciated

Thanks,

PC Specs:
Windows 7 Home Premium 64 bit
Intel i3 Core 2.27 GHz
4.0 GB RAM
ATI Radeaon 5400 Series (1G Video RAM)


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Post subject: Re: FenderFUSE Problem Starting
Posted: Sat Jan 07, 2012 9:50 am
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i have just bought a mustang 1 and have the exactly same problem gets stuck on the blue loading screen at 20%.also my google chrome showing a red lock wich says the software isnt safe can anyone help.thanks :cry:


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Post subject: Re: FenderFUSE Problem Starting
Posted: Sat Jan 07, 2012 10:43 am
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Aspiring Musician
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Joined: Tue Feb 22, 2011 11:26 am
Posts: 500
Location: Lake Charles, LA
Have you tried uninstalling Microsoft Silverlight and letting the FUSE install program install its own version of Silverlight?

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Post subject: Re: FenderFUSE Problem Starting
Posted: Sat Jan 07, 2012 2:27 pm
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Yup when I first installed it. It installed silverlight itself and it wouldn't run then. After scouring the forums, one popular suggestion was to update silverlight, that also didn't work. Tried several reinstalls of FUSE and silverlight. Nothing seems to work it always gets hung up on the loading screen


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Post subject: Re: FenderFUSE Problem Starting
Posted: Wed Jan 11, 2012 3:28 pm
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Joined: Thu Jan 21, 2010 1:12 pm
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Try launching the app by right-clicking the launcher and selecting Run As Administrator.

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Post subject: Re: FenderFUSE Problem Starting
Posted: Wed Jan 11, 2012 3:45 pm
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Joined: Mon Dec 26, 2011 8:57 am
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I'm the I only user on my laptop. I have admin rights. I tried this to no avail...


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Post subject: Re: FenderFUSE Problem Starting
Posted: Wed Jan 11, 2012 7:04 pm
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Location: Quebec city
Windows or Mac ?
What version of the os ?


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Post subject: Re: FenderFUSE Problem Starting
Posted: Tue Jan 17, 2012 11:18 am
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Has there been any progress on this issue? I just bought a Mustang 1 and installed Fuse. Initially I got the Fuse logo appearing in the launch window then disappearing the launch program and fuse server freezing with the blank window. I uninstalled everything, installed the latest version of SilverLight 5 and Fuse. Now I get the "Please wait..." screen and the SilverLight Out-of-Browser Launcher hangs while consuming ~50% of my CPU. I have let run for 15 minutes and nothing changes. I am running Vista 64 SP 2. I also have the latest versions of IE 9 and Chrome. I have tried changing the default browser. I have tried rebooting and only starting Fuse.

I have seen several threads in the forum over the last few months about similar problems with mostly no resolutions.


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Post subject: Re: FenderFUSE Problem Starting
Posted: Sun May 20, 2012 12:57 pm
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The interesting thing with this issue is I have been using it just fine with no changes for months and just in the last few days this has started happening to me. Has there been any resolution to this yet? Windows 7 64bit OS.

Thanks


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Post subject: Re: FenderFUSE Problem Starting
Posted: Tue May 22, 2012 7:10 am
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The resolution of my problem was: "After reinstalling Silverlight, go the Start >All Programs> Microsoft Silverlight. Once the Silverlight app is open, click the Application Storage tab and make sure the Enable Application Storage box is checked."


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Post subject: Re: FenderFUSE Problem Starting
Posted: Thu May 24, 2012 4:00 pm
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Joined: Mon Mar 15, 2010 12:46 pm
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Hi Nichikolas,

I am following up with you to see if you are still experiencing the same issue with Fender FUSE and Silverlight or if it is working for you now? Please let me know when you have a moment and I will be happy to assist if needed. Thanks.

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Fender Technology Support Lab
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Post subject: Re: FenderFUSE Problem Starting
Posted: Fri May 25, 2012 9:41 am
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My problem went away after a security patch to Silverlight was applied. Not sure what happened or why the problem started but after patch is now working fine. Strange....


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Post subject: Re: FenderFUSE Problem Starting
Posted: Sat May 26, 2012 11:42 am
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Hey guys, i have had the same problem it kepts freezing up as soon as it would open then go blank.i just deleted silverlight and reinstalled..thanks for the help.\m/


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Post subject: Re: FenderFUSE Problem Starting
Posted: Tue May 29, 2012 12:04 am
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Joined: Mon May 28, 2012 9:32 pm
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Just bought Mustang Floor today. Pedal working fine, Fuse doesn't seem to do anything, I have no connectivity between the pedal and my laptop. USB is plugged in.

New laptop with Windows 7. I see people mentioning Silverlight, I don't even know what that is....but I'd like to know why it isn't connecting.


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Post subject: Re: FenderFUSE Problem Starting
Posted: Tue May 29, 2012 1:44 pm
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Joined: Mon Mar 15, 2010 12:46 pm
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Hi screamingpirhana,

Thanks for chiming in. We are looking into the recent Microsoft update regarding Silverlight. In the mean time, can you please send along an email and include your Forum name, real name, basic computer stats. (Win 7, 32 or 64 bit, brand, version of Fender FUSE installed, etc.)? And I can get offer you some personalized support from there. Also, for others seeing this post, once we determine whether or not this Silverlight related update has directly affected Fender FUSE and/or it's components, we will make updates, fixes as needed. Thanks.

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Fender Technology Support Lab
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