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Post subject: Installation problems
Posted: Mon Nov 28, 2011 6:28 am
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Hobbyist
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Joined: Mon Nov 28, 2011 6:22 am
Posts: 1
Hello

I recently bought a Mustang I amp. I can't install the Fuse software using the dvd in the box. (I can use everything on the disc exept the Fuse istallation button.) So I tried to download the software from the Fender website.

When I open the file (FenderFUSE_FULL_2.4.0.exe), the installation starts. Once installed, I tried to open the programm but i'm asked to download a html-file from the fender website. I downloaded the page (index.html) and opened it but the same window keeps popping up, where i'm asked to download the html-page.

Can anybody give me some suggestions how to solve this problem?

Thanks


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Post subject: Re: Installation problems
Posted: Mon Nov 28, 2011 8:09 am
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Aspiring Musician
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Joined: Tue Feb 22, 2011 11:26 am
Posts: 500
Location: Lake Charles, LA
We'd need to know what operating system you're using.


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Post subject: Re: Installation problems
Posted: Thu Dec 15, 2011 10:22 am
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
That sounds like an Internet Explorer related issue that we've seen before. Is it asking you to download "index.html"? If so, try clearing you cookies and cache in IE.

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Fender Musical Instruments Corporation
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