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Post subject: Loren Pleas Help Backup/Restore Problems
Posted: Mon Oct 31, 2011 9:42 am
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Tried ten times know to restore my presets that I've made not working please
tell me what I'm doing wrong. The nine presets that I've made are showing stored in Fuse, Preset folder in My Documents. Reset my new MIV to factory presets then I go to Preset Editor select computer right click on preset and save preset to Amp slect which number slot to put in and all is ok. Do all nine
00-08 all show up ok in amp drop down menue. Do a backup named (All Presets) backup works fine, look my documents Fuse Backups presets and 00-8 are all there with the names I gave them, plus the rest of the original presets
for a total of 100. Reboot Computer,amp and Fuse software reset amp to factory presets evrything okay try to restore my backup and all I get Is one Empty Preset and the rest factory presets I should explain that I put a Empty
which I downloaded here and placed in 99 and 9 which goes in between my nine so If I footswich to far up/down I wont hit a screacher for live perfomaces. Now once I backup I can still input my nine as I explained above but shouldn't they automaticall be included If there showin up In my backup preset folder? Should I be useing a diferent name when backing up? I really don't that matters If ther showing up in the backup folder. Please Help Thank YouI just updated tp Fuse 2.4.1 and I had to Uninstall because it wouldn't even reconize or see my backup which was in my documents folder because I looked.I even did a clean install by uninstalling old version after I updated first to see If that would make a difference nothing. I'm glad to see someone is reading these posts I thought I might be posting In the wrong place. If anyone knows I am posting In the wrong place to get answers please let me know Thank You. Now I know I wasn't saveing my presets to my computer only to the amp, till someone opened my eyes. Once you save them to your computer thell show up in preset folder so you can either upload to Fuse website or load to amp which I did. Then made backup and they showed up in the backup folder in the slots that I applied them to, with the names I made.
Just when I restore amp to factory presets try to restore from backup It wont work. Shure I can go to them apply them from my preset folder one at a time,
but why do they show up in my backup and when I restore they don't. anybody have any answers? I read that another person mirrored his two amps
useing backup and restore and had no problem at all. Useing Win7 Fuse 2.4.0 Firmware 1.8
And after reading some more on the memory lock on/off function I think It Is mainly to protect you from saveing presets while your adjusting the settings on the amp by accident. Now I put this In the amp section but no sulliton, but other people ar haveing the same problems. Thank You


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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Mon Oct 31, 2011 12:49 pm
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Hey prkay,

Is your memory lock turned off?

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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Mon Oct 31, 2011 1:01 pm
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Tried it off and on when I restore the amp to factory presets try, then try to restore my backup which when I look In my documents backup folder it shows my presets that I made whith the names I gave them, it only duplicates number 99 twice with the rest of the factory presets.


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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Mon Oct 31, 2011 1:26 pm
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Ok just tried after backing up my preset manually, turned off memory lock made another backup, went to my documents looked at the backup that I just Made It shows my presets in it. Made sure the memory lock was still off tried to backup whith the new backup I just made and the same thing happens. Only 99 is duplicated in two diferent slots and the rest are the factory presets. Now here is my setup 99 Empty,00 Clean Lead,01 Clean Rhythm,02 Clean Effects,
03 Rock Solo,04 Rock Rhythm,05 Rock Effects,06 Santana Solo,07 Santana Rhythm,08 Santana Effects,09 Empty these all show up in my backup folder in my documents when I look in Backup folder. Tried to update to the new Fuse Beta that just came out and it wouldn't even show my bakup within the new software, it was still in my documents so had to unistall and go back to old ver. 2.4 Thank You for the help but I'm not the only one haveing this problem so I don't feel bad.


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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Mon Oct 31, 2011 1:58 pm
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I"m unable to reproduce the issue you're describing. When the Restore process is working, do you see each preset # being restored on the G-DEC screen one by one? Also, how long does the process take?

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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Tue Nov 01, 2011 12:06 am
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First of all thank you for such a quick response, starting from the top I purchased MII so thats what I started working with. Made presets 00-08
made backup, found the(Empty) preset and downloaded from here to place in
99 and 9 slots so if I footpedal up/down to far In live perfomance I wouldent hit a screaching preset.Some of the presets I have to fine tune yet so some of them are authored by me and some or still authored by Fuse but all of them have been renaimed and put in position where I want them. Now the reason I made the first backup Is because I had ordered the MIV which I also have now.
I updated firmware on the MIV to 1.8 which is the same as MII Both are regestered through Fuse Software and I only have one Fuse Software installed on my computer that I use for both amps. Reason for backup was to mirror the MIV the same as MII. First try failed and through Fuse I found out I had only saved presets to amp. Since then I found out how to save to computer now they show up in my preset folder, so I reintered them into amp through Fuse software by right clicking and loading to amp and saveing to location on amp.
Then backuped again and to my surprise my presets show up in the backup folder with the names and position I gave them. I thought I've got It, tried to mirror my MIV and as I explained above it only duplicates 99 and all the rest are factory , so I have to go In Manually and save each one back to amp through Fuse software to get them back in order.I've tried many ways to do
backup, with
memor lock on and off nothing seems to work. Even tried to restore MII same results lucky I have two amps to go back and forth to try. So if you could tell me correct procedure to make,save,preset,backup and restore backup also
more Info on the Memory lock feature what I've read I thought It was just a safty feature If your changeing amp settings and if you hit save by accident it would not save with it on so as you don't mess up your presets unless you turned it off so the change would save. Is this correct? Where else is it used for?


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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Tue Nov 01, 2011 8:44 am
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Manual reads use the Memory Lock menu to prevent accidental preset modifications. You will still be able to make temporary changes to presets with Memory lock On, but won't be abel to save changes untill Memory Lock is switched OFF. Thas all it's says, dosen't say anything about backups or restores . First should the Memory Lock be off when your macking backup?
Should Memory lock be off when you do a restore? And it says nothing about useing with Fuse Software. I also looked on the Fuse help Manual and says nothing about useing Memory Lock when backing up or restoreing but would like to know. Thank You for help
Just tried backing up My Clean Presets, restored amp to factory presets turned off memory lock tried to restore My Clean Presets and all It did was duplicate 99 wich is a Emty preset and all the rest are the factory ones.


Last edited by prkay on Tue Nov 01, 2011 3:25 pm, edited 1 time in total.

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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Tue Nov 01, 2011 9:46 am
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Loren just looked at Fuse manual and the G-DEC backup program has a lot of nice features, like the number of the preset you want to save, the option to save all presetes all we have is discription of preset. Will this be added to Mustangs in the future? Nice job, now I know the Mustangs are pretty new
and there is a new Beta Software out. Did you see my previous post that I did try and It wouldn't show that I had a backup file when I tried to update to see If It would help. Checked my documents and they where there but wouldn't show them. But I did like the scroll feature that was nice.Had to uninstall to show my backups again so I'm back to ver 2.4.0. I just thought I would bring this to your attition in case you missed my post. Good Work To Everyone Thank You


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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Tue Nov 01, 2011 3:44 pm
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Another thing I thought about when I bought my first MII and then MIV I downloaded Fuse software and updated firmware to 1.8 on both. Never even tried, I think It Ver. 1.6 orginaly came with the amps.
I don't think you can go backwards on firmware I'm not shure, but If possible I would try If you think It will help, but I don't know where to get the old firmware ver 1.6. But I thought I've read where someone did a mirror like I'm trying to do and where succesfull. But don't remember what ver. of firmware they wher using. Not that matters to restoreing a backup on a MIII or MIV successfully. Do you know if ver.1.8 works correctly with MIII or MIV as far as backups or just G-DECS. Just want to know if I'm doing something wrong or could it be the firmwares not working correctly? Now when I do backups and restores I can see a progress bar as I'ts loading no hangups what so ever, then a window says it was successfull, so everything looks like it is suppost to work.
But it doesn't.


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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Tue Nov 01, 2011 5:49 pm
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Hi

I just picked up a MIII a few days ago and I'm having the same probelm as prkay. I cannot restore from my backups folder. I made a backup of the original configuration when purchased and I'v made a few saved backups over the last few days. I see the save folders in the backup folder and they're OK. I can even copy the presets from the backup to the Preset folder, rename them with the MU_ prefix and load them back into the amp.

I tried restoring the orig config tonight and it only copies the "Basic 2000 Metal" to preset 00 and names it "99_Basic 2000 Met" I do not see any errors while trying to restore. It appears the backup function is working, but restore does not.

I Uninstalled Fuse 2.4 and Silver Light. I reinstalled Silver Light then Fuse 2.4 and it did not correct anything. The MIII has 1.8 installed and I'm using 2.4 Fuse.

Could this be a hardware problem? I see several people are having the same issue.


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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Tue Nov 01, 2011 8:43 pm
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Hi Sigmann2

This is prkay maybe we could compare notes and see If we are In the same place. First of all I just did a test, restored amp to factory presets by shutting down amp and holding exit button this will restore back to factory presets so you don't really have to make a factory preset backup If you don't want to.
I just did this to test to make shure there wasn't a problem with my presets I made. Did a restore and the same thing I get a duplicate of (00-99 Basic 2000 Metal) and all the rest are factory presets. So this tells me If I can't restore the factory presets, then I don't think It's a problem where causeing. Now I'm working with a MII and MIV amp, and I'm haveing the sane problem on both.
I think the problem lies In the firmware 1.8 that we updated to, when we first got the amps. I wish I would have ran these test with Ver. 1.6 I think was on the amp before updateing. I don't think you can go backwards on firmware In fact I'm almost positive on computers,DVD drives, ect. Now have you learned how to save your presets to your computer, so they show up in your preset file? If yes then you can right click on them with Fuse software and load them back into your amp. Then when you make a backup, with your renaimed or altered presets they will show up in your backup folder in My Document,Fender,Fuse,Backups,presets folder. This Is where I'm at, and when I try to restore I just get a duplicate of (00) what ever I have In that spot. Now Loren say's she can't duplicate the problem but I think she was working wit a G-DEC which I think the firmware 1.8 might be working fine with, but I don't think It's working correctlly with the MII, MIV. Will have to see what they find out and get back to us.


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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Tue Nov 01, 2011 9:06 pm
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Hi prkay

I have the identical problem you're having and I've done basically what you have done. I didn't do the factory restore holding the button down, but that will probably work. I did load the 1.6 firmware and it didn't help. I also loaded fuse 2.3 and it didn't connect with the amp although I saw the green connect indicator. I reloaded 2.4 Fuse back in the PC. I did notice that sometimes the amp doesn't connect when I start Fuse and I have to reboot the computer. I use this computer daily and don't have USB problems with any other devices.

It looks like it goes through the restore motion, but it only moves preset 99 into 0. Do you have another computer to try? I'm also going to try the beta fuse tomorrow. It's getting late...12am in this neck of the woods.


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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Tue Nov 01, 2011 10:31 pm
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I have two computers hooked togeather with one monitor, I've built both of them and three upstairs. I know for a fact It's not a computer problem, I'm surprised to here you where able to go down on firmware thou. Most computers,DVD Rom Drives don't advise or even let you step down on a firmware. I did In fact try the new version of Beta Fuse Software and tried to do a restore and wouldn't even show my saved restores and I checked they where there, so I just Uninstalled and went back ver.2.4.0. Let me know If you have any success with it. As far as when I turn my amp on while Fuse Software is running I haven't had any problems with it sinking up with the amp right away. I could try to hook up to other computer just for sanity purposes.
Also If your having problems sinking uninstall Fuse, Silverligh 4.0.6 first, then reboot and then Reinstall the beta version, it'll will problbly have to reinstall Silverlight
before installin Fuse like the first time. I've read on one post they had to reinstall silverlight because they where having some problems. Let me know how it goes have a good night. I started with nothing, and still have most of it left


Last edited by prkay on Wed Nov 02, 2011 4:57 am, edited 1 time in total.

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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Tue Nov 01, 2011 10:58 pm
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Ok just installed Fuse software with Silverlight on second computer saved all my presets from amp then made backup. Restored my amp by holdig down exit button whil restarting amp brought my amp back to factory presets. Tried to restore from backup I just made and the same thing happens doubles 00 and the rest are factory presets, so It's not the computers problem.


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Post subject: Re: Loren Pleas Help Backup/Restore Problems
Posted: Wed Nov 02, 2011 9:16 am
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OK - so you tried different computers with the same result. I guess that rules out the PC. I wonder how many people have tried using the restore function in Fuse. I downloaded the 1.6 firmware from the support page. It appeared to load into the amp OK, but it didn't help any. During restore, I see the progress bar updating on the amp and it takes about 25 seconds. Fuse reports a sucessful download.

Another thing to try is load a different preset into amp location 99. Try to do a restore with a config that has a different 99 preset and see what gets moved to amp location "00". I'm assuming that the PC backup backup preset 99 will move into "00" but not sure. This will tell us where the preset moving into amp location "00" is coming from. I don't know at this point if the amp 99 is going into 00 or the PC config backup 99 is going to 00.

I see a lot of quirky things happening with Fuse in this forum. Maybe this is a bug between fuse and amp firmware? I'm pretty good working with this stuff since I work with computer/hardware configuration for a living. I would like to get this working since I planned on having different configurations loaded in the PC.

I might have to return the amp and try a diiferent one if I don't get it working. I don't want to go through the hassel to have the same thing happen with a different amp.

Does anyone from Fender have any suggestions?


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