It is currently Mon Mar 16, 2020 4:39 pm

All times are UTC - 7 hours



Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 6 posts ] 
Author Message
Post subject: "CONNECTING" FLASHING GREEN AND RED BUT NEVER CONNECTS
Posted: Tue Oct 25, 2011 12:22 pm
Offline
Hobbyist
Hobbyist

Joined: Tue Oct 25, 2011 12:14 pm
Posts: 1
When I go to Media Browser I cant ever click on the "WEB" button to look at presets in the community. I can't search using the "WEB" button either The bottom right hand corner always says "CONNECTING" and flashes red and green but never connects and stays green like on the tutorials. Any ideas? I can log into the fuse community just fine and download from there.

On a side note- when I use the backup function, where does it save the backup to? It never asked me for a location to save to.


Top
Profile
Fender Play Winter Sale 2020
Post subject: Re: "CONNECTING" FLASHING GREEN AND RED BUT NEVER CONNECTS
Posted: Thu Oct 27, 2011 10:52 am
Offline
Fender Staff
User avatar

Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hey TOMATOES,

So, when you login using the Login button it just keeps flashing? Try clicking it a few times.

You're not logged into Fender FUSE unless it tells you so in the lower right corner. Until you are you won't be able to search for or download any Presets from the Web tab.

The backup location is in the Fender folder in your Documents folder. That is the default location and it can't be changed.

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


Top
Profile
Post subject: Re: "CONNECTING" FLASHING GREEN AND RED BUT NEVER CONNECTS
Posted: Fri Nov 04, 2011 8:11 am
Offline
Professional Musician
Professional Musician
User avatar

Joined: Thu Jun 14, 2007 10:20 am
Posts: 1369
Location: Ohio
This was happening to me as well, I would open Fuse, with my Mustang already connected via USB & turned on, once Fuse started I would log-in, and the connecting light flashed green/red as well.

I clicked the 'Log-out' and logged back in, here I got this screen:

Image

Once I inputted my screen name & password, I was 'officially' logged-in. Also there was msg stating that my 'always logged-in' session had expired.

_________________
Tony Houston

Image


Top
Profile
Post subject: Re: "CONNECTING" FLASHING GREEN AND RED BUT NEVER CONNECTS
Posted: Sun Nov 06, 2011 8:26 am
Offline
Amateur
Amateur

Joined: Mon Jan 24, 2011 1:07 pm
Posts: 121
Yes, same here in both XP PC IE8 and Win7 with latest updates including 2.4.1.

What I have to do is click on the "Community" button at the bottom of FUSE. Sign on to the Fender "Community" with my UID and Password. Then go back to FUSE and click on the "Log IN" button at the bottom right of FUSE. This asks for my UID and Password again. Lucky for me - when I signed up for all of this I used the same UID and Password for everything so it is easy to remember (yes I did write it down also). If you have two different UID and/or Passwords you will have to remember which is which.

So at least for me it is a "double" sign on to get to the FUSE Web Library!? As mentioned on several other posts; I think a second look at how all this software interfaces with the user is now in order. My suggestion - use real outside users not "in house" on "in house" development computers to test the interface. So often "In house" computers are networked totally differently than "the real world".

Love the products and the software is developing nicely. Not the platform I would have liked - but I can live with it if Fender can.

Blessings, to all, Bo


Top
Profile
Post subject: Re: "CONNECTING" FLASHING GREEN AND RED BUT NEVER CONNECTS
Posted: Sun Nov 06, 2011 2:29 pm
Offline
Roadie
Roadie
User avatar

Joined: Fri Sep 09, 2011 9:26 pm
Posts: 269
Location: Near The City By The Bay
Mee too.

However, it hasn't always been this way. Up until a few weeks ago, login was automatic and fast.

I wish I could say it happened when I moved to 2.4.0...but I can't be sure. I checked cookies and all the other usually-suspected settings...but there seems to be nothing I can do to make it work differently.


Have there been any server-side changes about a month ago that TSL wants to investigate?

_________________
1967 Epiphone Madrid EC-30
1975 Fender Stratocaster
1981 Rickenbacker 360
2002 BC Rich Bich
2007 Fender Standard Stratocaster
2012 Taylor GA3-12
2012 Squier Telecaster
2017 Les Paul Kit


"Make every song you sing your favorite tune."


Top
Profile
Post subject: Re: "CONNECTING" FLASHING GREEN AND RED BUT NEVER CONNECTS
Posted: Mon Nov 07, 2011 10:02 am
Offline
Fender Staff
User avatar

Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hey Guys,

There were some server changes made about a month ago. We've seen some issues with OS X Lion users not being able to log in properly but that's it. As far as logging into the FUSE interface on the Windows side, does it seem like you're having issues that weren't there before? You should be able to log into FUSE and that should automatically log you into the Community when you click the Community button.

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


Top
Profile
Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 6 posts ] 

All times are UTC - 7 hours

Fender Play Winter Sale 2020

Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: