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Post subject: Yet Another TSL Appreciation Post
Posted: Thu Oct 06, 2011 4:21 pm
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Roadie
Roadie
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Joined: Fri Sep 09, 2011 9:26 pm
Posts: 269
Location: Near The City By The Bay
I had a problem with FUSE crashing...turns out it had nothing to do with Fender software, but mostly to do with an old computer and XP/driver issues. To get to this point, Alan worked with me on the phone and through emails to pick and poke at FUSE/Sliverlight things until nothing was left. I replaced the computer (too messed up to upgrade XP) and no more crashes.

I fully appreciate TSL's focus on supporting customers, both in monitoring these forums as well as supporting individual issus one-on-one. You don't often get this kind of support from other manufacturers. I also understand that posts in the forum are useful for getting help from other users, but for many problems - especially those that may be specific to your hardware or software configuration, the best thing to do is contact Fender directly.

Thanks, and keep up the good work.

_________________
1967 Epiphone Madrid EC-30
1975 Fender Stratocaster
1981 Rickenbacker 360
2002 BC Rich Bich
2007 Fender Standard Stratocaster
2012 Taylor GA3-12
2012 Squier Telecaster
2017 Les Paul Kit


"Make every song you sing your favorite tune."


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