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Post subject: Fuse crashes when deleting / saving files on amp
Posted: Sat Oct 01, 2011 9:27 am
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Dear All
I'm new to this Fuse thing and I'm still having teething troubles!

After downloading a .wav file onto my amp, Fuse crashes.
I get the Windows pop-up asking me if I'd like to open the
.wav file with Microsoft Media Player or Windows Explorer
- and in the background Fuse give the message "updating files"
After updating it crashes and I'm prompted to send a report to Microsoft.
The change is performed but I have to start Fuse again.

Same thing goes for deleting tracks on the amp.
Delete a .wav on the amp.
Fuse crashes
(the delete is performed ok but Fuse crashes and I'm prompted to send a report to Microsoft.)

My system
XP
Explorer 8 (Firefox for normal browsing)
Silverlight bundled with Fuse 2.4.0
G-DecFirmware software 1.4

Any help would be greatly appreciated.

Thanks

Dan


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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Mon Oct 10, 2011 12:01 pm
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Am I the only person in the (Fuse) world that has this problem?
It's really ruining my use of the amp & software.

Everytime I copy an mp3 or wav to the amp the software crashes.

I'm desperate help required!

Dan


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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Mon Oct 10, 2011 1:53 pm
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That's definitely some strange behavior Dan. Try updating to the latest version of Silverlight 4 Runtime here:

http://www.silverlight.net/downloads

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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Sat Oct 15, 2011 4:01 am
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Loren
I have the automatic update option ticked in SLight so I think I should be up-to-date.

I am in contact with your colleague Alan and he is being extremely helpful, however as yet
no solution has been found.

If you have any flashes of brilliance that would be great.

Thanks for your time.


Dan


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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Sun Oct 30, 2011 1:16 pm
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I'm having the same issue, and am keen to know if a resolution has been found? Whenever I try to save/update/load band tracks or Amp setups between Fuse and the Amp or SD card, I get a Windows message saying that "Fuse has Stopped Working", and Fuse closes.

I'm only able to transfer files manually via Windows, under my computer, etc.


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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Mon Oct 31, 2011 9:14 am
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I would suggest creating another admin user account on your system. Lots of these random issues stem from account permissions problems. Creating another account and launching Fender FUSE from that account will determine if the FUSE installation is the cause.

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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Tue Nov 01, 2011 2:56 pm
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Hi there
Alan at Fender already told me to try the new user account on XP (with Admin rights) no fix, same problem.

@Mus1cman
I can't even transfer files via my computer my computer doesn't recognise the amp in Explorer (it connects but doesn't show up Windows Explorer as a drive).
- It would be nice to be able to do this, because at the moment to copy anything to the amp I have to copy and let the software crash then restart! Which is pretty flipping annoying.

Any ideas how I can get into the amp through Explorer? I could live with manually copying and pasting.


Cheers
Dan


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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Wed Nov 02, 2011 5:11 pm
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I am having the exact same problem. The files make it to the amp, but Fuse crashes every time. It doesn't matter if I try to save to the amp or the SD card. I have tried reinstalling the program and silverlight, and I tried another transfer cord. nothing works.

I am using Windows Vista, so that might be the issue. lol.

Here are the error messages I get when I get the "Fuse stopped working" error box:

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: fuseserver.exe
Problem Signature 02: 2.4.0.11
Problem Signature 03: 4e6e8e7b
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4e154d90
Problem Signature 07: 3554
Problem Signature 08: 13
Problem Signature 09: System.ArgumentNullException
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033


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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Tue Nov 08, 2011 2:19 pm
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Tim - are you in contact with Fender support?

I was, but they've gone all quiet since they suggested creating a new account in XP.
A couple of emails but no replies, maybe they're working on a robuster version?


COME ON FENDER , WE'RE WAITING, PLEASE!!!!!!!!!!!!!!!!!!!!!!


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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Wed Nov 09, 2011 4:10 am
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No, I didn't contact Fender support directly, but I downloaded the new version of the software last night and it fixed the problem! I still get a pop up asking if I want to scan the drive (or something to that effect) but I just click past it, and it continues without crashing.


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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Fri Nov 11, 2011 10:54 am
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Tim did you download the beta version 2.4.1 ?

I've got the latest version otherwise.


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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Fri Nov 18, 2011 10:38 am
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Hey Dan,

I apologize for the delay in response. As I said in another post, maybe the SD card is the problem. Have you formatted it in the amp?

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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Fri Nov 18, 2011 5:48 pm
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Dan,

I am running 2.4.1

Also, I figured out the SD card wanting to scan issue. What I did was take the card out and put it in a card reader attached to my computer and repair it.
Here is how:

Go to start > run and type the following. (X is the drive letter that the SD card comes up as)

chkdsk X: /f

It repaired it, and it did not delete any of the information that I had on it. Now it doesn't ask to scan.


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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Tue Nov 22, 2011 3:32 pm
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I've now updated the drivers on my computer's card reader so that I can see the SD and copy straight to it without using Fuse, this is much simpler if I want to copy and paste a track to the SD card.

@Loren, when you say "formated" it in the amp, the first place I stuck the SD card into was the amp, and FUSE recognised / es it no problem (its only when editing the problem occurs). I didn't carry out specifically any formatting proceedure.
What do you mean by format in the amp exactly? -

@timkshort - did the fixing process for the SD you decribe fix the Fuse crash or just stop the autoplay / scan window popping up. If it's the latter I can live with the window appearing.


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Post subject: Re: Fuse crashes when deleting / saving files on amp
Posted: Tue Nov 22, 2011 3:49 pm
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Well, I'm not sure if it would of fixed it or not. I had already upgraded to the new version of fuse. Afterwards I was curious as to whether it would have fixed it. But I do know that the new version of fuse and fixing the sd card error made everything work perfectly.


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