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Post subject: Download button not working
Posted: Sun May 22, 2011 7:14 pm
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When I try to download from the Fuse community, nothing happens.

It has worked in the past... Any thoughts?

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Post subject: Re: Download button not working
Posted: Sun May 22, 2011 7:28 pm
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Just tried it through Fuse and it works....

Wierd...

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07 Gibson SG - Heritage Cherry
11 Gibson Les Paul Studio 60's Tribute GT
Martin Acoustic - 00CXAE
Marshall Class 5 Head
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Post subject: Re: Download button not working
Posted: Wed May 25, 2011 7:01 pm
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No one else has this issue? I thought it could be a windows issue?
:evil:

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08 American Strat - Blizzard Pearl
04 MIM Strat - Black Maple Neck
07 Gibson SG - Heritage Cherry
11 Gibson Les Paul Studio 60's Tribute GT
Martin Acoustic - 00CXAE
Marshall Class 5 Head
Blackstar HT5 Combo
Mustang V Head
Behringer AT108


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Post subject: Re: Download button not working
Posted: Thu May 26, 2011 3:20 pm
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Hey SG_Lefty,

Are you having problems downloading presets through your web browser?

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Post subject: Re: Download button not working
Posted: Thu May 26, 2011 4:14 pm
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Yes that is correct.

From Here : https://fuse.fender.com/

I was able to open the fuse software and login via the software, then I was able to download. but not through the link above.

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08 American Strat - Blizzard Pearl
04 MIM Strat - Black Maple Neck
07 Gibson SG - Heritage Cherry
11 Gibson Les Paul Studio 60's Tribute GT
Martin Acoustic - 00CXAE
Marshall Class 5 Head
Blackstar HT5 Combo
Mustang V Head
Behringer AT108


Top
Profile
Post subject: Re: Download button not working
Posted: Thu May 26, 2011 4:30 pm
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What browser are you using? What exactly are the steps you're taking.

1. you go to http://fuse.fender.com
2. Login
3. click Presets
4. Click Download on a Preset

Then what?

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Fender Musical Instruments Corporation
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Post subject: Re: Download button not working
Posted: Thu May 26, 2011 4:40 pm
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I am using Window 7 Home Edition with Internet Explorer Version 9.

I follow the steps you said, then I find the preset I want to download. Click the download button and nothing happens.

I have downloaded many times before and it would always open windows explorer and prompt me for a location to save the file.

Now, nothing happens when I click the download button.

_________________
08 American Strat - Blizzard Pearl
04 MIM Strat - Black Maple Neck
07 Gibson SG - Heritage Cherry
11 Gibson Les Paul Studio 60's Tribute GT
Martin Acoustic - 00CXAE
Marshall Class 5 Head
Blackstar HT5 Combo
Mustang V Head
Behringer AT108


Top
Profile
Post subject: Re: Download button not working
Posted: Thu May 26, 2011 4:49 pm
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Very strange. Have you tried clearing your cookies and cache? That's usually a good place to start when experiencing browser wierdness.

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Post subject: Re: Download button not working
Posted: Thu May 26, 2011 4:53 pm
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I'll try that...

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08 American Strat - Blizzard Pearl
04 MIM Strat - Black Maple Neck
07 Gibson SG - Heritage Cherry
11 Gibson Les Paul Studio 60's Tribute GT
Martin Acoustic - 00CXAE
Marshall Class 5 Head
Blackstar HT5 Combo
Mustang V Head
Behringer AT108


Top
Profile
Post subject: Re: Download button not working
Posted: Thu May 26, 2011 5:08 pm
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Deleted all.... Didn't work.

Could it be an internet explorer 9 thing?

I have the 32 bit version and 64 bit version.

I always run the 32 bit version.

I just tried the 64 bit version and it worked.

_________________
08 American Strat - Blizzard Pearl
04 MIM Strat - Black Maple Neck
07 Gibson SG - Heritage Cherry
11 Gibson Les Paul Studio 60's Tribute GT
Martin Acoustic - 00CXAE
Marshall Class 5 Head
Blackstar HT5 Combo
Mustang V Head
Behringer AT108


Top
Profile
Post subject: Re: Download button not working
Posted: Tue May 31, 2011 11:41 am
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Joined: Thu Jan 21, 2010 1:12 pm
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It definitely sounds like a browser issue. Maybe try resetting IE back to it's default settings? Sometimes IE issues are the most difficult to get to the root of.

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Fender Musical Instruments Corporation
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Post subject: Re: Download button not working
Posted: Fri Jun 03, 2011 1:49 pm
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me too.

i'm new at this and got so many things to work easily,i'm dismayed at not being able to download.

i have an sd card in the amp,i download files all the time but can't get any of these.


it looks like you have a listening bar on the page but mine is blank(gray)

i've already dropped an mp3 track on the card from my computer and got it to play easily.

i have windows vista and mozilla firefox

thanks
k.t.


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Post subject: Re: Download button not working
Posted: Sat May 12, 2012 9:36 pm
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Joined: Mon May 16, 2011 7:06 pm
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Exactly the same thing is happening to me. Cant download. In fact I cant do anything. I am logged in properly, was able to update the Amps software and now , nothing. At this point my Fuse is so short I may delete the software as it is a waste of disk space.


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Post subject: Re: Download button not working
Posted: Mon May 14, 2012 10:31 am
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Joined: Mon Mar 15, 2010 12:46 pm
Posts: 860
Hi rodtod,

I am happy to assist here. It does sound like a browser issue. Have you tried logging in in a different browser? Have you also been logging in inside Fender FUSE? If you could provide a bit more detail, that would be great. And we can go from there. This feature should be working for you. Thanks.

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Fender Technology Support Lab
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