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Post subject: FUSE won't start anymore - help needed!
Posted: Sun Jan 09, 2011 4:30 am
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Hello fellow FUSE-users! :)

I've got a big problem. Since my last computer clean-up Fender FUSE won't start anymore. I'm using it heavily with my (very cool) Mustang I amp, but the last couple of days I wasn't able to tweak any of the cool amp settings I dialed in before this happened, which quite simply sucks.

I tried everything from deinstalling the program to countless new installations including downloading the current version of FUSE from the Fender-HP, cleaned up afterwards with the CCleaner, searched for hidden files attached to FUSE which might have something to do with the problem, erased those too... but still, the screen says before it starts: FUSELauncher has detected a problem and needs to be shut down, do you wish to inform Microsoft about this problem? Then it gives me the options of informing MS or not and thats it.

Please help a brother out here. ^^


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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Sun Jan 09, 2011 10:17 am
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It sounds as if your last computer clean-up removed something that was needed.

What exactly was done on your last computer clean-up?


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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Sun Jan 09, 2011 11:02 am
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Is silverlight still installed ?

Just read this for ccleaner (use at own risk!):
Try this, its easy and will not harm anything Slowly tap the F8 key while the computer is powering up Just after the screen goes blank, the F8 key will point the computer to a menu where safe mode can be selected. Note if you mistakenly tap F8 key again, it will continue through to normal boot Scroll and select last known good configuration. This is stronger than doing a system restore in normal mode. See list.. Wait till the boot has finished before clicking anything. (System restore is the first line of restoration. The second line is last good configuration. The third line is system restore in safe mode. The fourth line is repair from your disk recovery console. The fifth line is a delete partition with clean install.

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J. Hendrix / S.R.V. / E. Clapton / R. Hansen / F. Marino / B.B. King (now that's a neat six-pack) :)
Eminence The Wizard vs Stock Mustang II Speaker Shootout http://arttux.com/Fender-Mustang-II-Eminence-Wizard-Speaker-Swap/


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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Sun Jan 09, 2011 12:10 pm
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Hey guys, thank you for the help!

I tried installing a new version of Silverlight, even deleted the old one and installed it again. Still not working. And to be honest, I don't wanna reboot my whole system, because I installed some new stuff the last couple of days for my studies which are pretty important to me. After all the popup says "detected a problem with FUSELauncher". I think something there must be "broken". :( Maybe a new version of FUSE would help. Does anybody know when it's coming out? Or even better: does anybody know how to fix this? :D


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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Sun Jan 09, 2011 3:03 pm
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Oh ok..well somehwere in this forum there`s talk about FUSELaunchxxxx and for some reason I think I remember him say that`s the old one ..and the new ones calle `setup`
but I could be wrong ..anyhow here`s a new version of Fuse released yesterday:
http://support.fender.com/software/fender_software/fender_fuse/pc/FenderFUSE_FULL_2.1.0.8.exe

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J. Hendrix / S.R.V. / E. Clapton / R. Hansen / F. Marino / B.B. King (now that's a neat six-pack) :)
Eminence The Wizard vs Stock Mustang II Speaker Shootout http://arttux.com/Fender-Mustang-II-Eminence-Wizard-Speaker-Swap/


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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Mon Jan 10, 2011 12:18 am
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I installed the new version, deleted the old one before that and cleaned up the computer. Still not working, still saying the same thing. This is so frustrating! I just wanna use my cool new Fender amp! :(


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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Mon Jan 10, 2011 8:43 am
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Hi Punka,
Sorry to hear that, but I know this question came up before... have a look through the threads for either fix or I can't remember if its an ongoing problem (i cannot search the
forum, the db is medded-up since the BBS update), only new posts are showing .. sad, but I know you'll find your answer within here. I'll try scanning through as well in a bit. Good luck.

Edited:
Found it:
http://www.fender.com/community/forums/viewtopic.php?f=26&t=47632&sid=d68e1ad3d29c8ecbf604c2344d4162e9

Seems to happen to German installations. What language you installing for other than English .... you might want to send that on to Fender help since I didn't see a fix but
everybody's been quiet about it.. so maybe Fender fixed it for them but didn't post a fix.

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J. Hendrix / S.R.V. / E. Clapton / R. Hansen / F. Marino / B.B. King (now that's a neat six-pack) :)
Eminence The Wizard vs Stock Mustang II Speaker Shootout http://arttux.com/Fender-Mustang-II-Eminence-Wizard-Speaker-Swap/


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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Mon Jan 10, 2011 10:18 am
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Instead of trying to solve it via this forum, give the guys at TSL a call at 480-596-7195. They will get you working again with the least amount of pain & suffering. :)


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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Tue Jan 11, 2011 12:37 am
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@ aLinux:

Thank you very much, I wasn't aware of that. How do I get in touch with the Fender Help center? Which one exactly do you mean? Something like help@fender.com or customerservice@fender.com? *g*

For the hotline thing:

I really don't know how expensive that would be, after all I live in a foreign country. ^^


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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Tue Jan 11, 2011 8:30 am
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TSL@fender.com

Sorry...I missed that you were in another country. Don't know if there's a customer support number in your locale.


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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Wed Jan 12, 2011 1:10 pm
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Hey Punka,

You can send us your contact info and we'll give you a call. Just a quick note, CCleaner and other cleanup tools like it can and most likely will remove necessary registry keys and other files needed for FUSE and/or Silverlight to run. There's actually not many cases in my experience where using a cleaner app did more good than bad.

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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Wed Jan 12, 2011 2:38 pm
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Hello there,

thank you very much. I already send an email and got a fast reply that my problem was taken to one of the programmers of the software. I hope he can help me. Damn CCleaner, haha. :D

I'm really glad we live in the year 2011, where I can get support from the US for my amp in Germany. Cool thing, by the way. ^^


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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Wed Jan 12, 2011 7:09 pm
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Please let us know what was the problem and how they helped you fix it since I'm German and Russian, but using an English install. This seems to have just plagued the German Fuse installer so far :? aaand Thanks :D

_________________
J. Hendrix / S.R.V. / E. Clapton / R. Hansen / F. Marino / B.B. King (now that's a neat six-pack) :)
Eminence The Wizard vs Stock Mustang II Speaker Shootout http://arttux.com/Fender-Mustang-II-Eminence-Wizard-Speaker-Swap/


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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Tue Jan 18, 2011 2:31 am
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Hey guys,

it's still not running. :(

The guys at the service first said, that I had to delete some files connected to Silverlight, which I couldn't find. Then they were kind enough to email me a little programm, that would do it. However, the programm too wasn't able to find and delete said files. Now I'm waiting for a reply for a couple of days. Hope they didn't forget about me. ;)

That's the status quo right now.


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Post subject: Re: FUSE won't start anymore - help needed!
Posted: Tue Jan 18, 2011 7:09 am
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oh ..that's to bad Punka. Keep us posted, I hope they help you fix it soon!

_________________
J. Hendrix / S.R.V. / E. Clapton / R. Hansen / F. Marino / B.B. King (now that's a neat six-pack) :)
Eminence The Wizard vs Stock Mustang II Speaker Shootout http://arttux.com/Fender-Mustang-II-Eminence-Wizard-Speaker-Swap/


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