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Post subject: Re: Loading. Please Wait.....?
Posted: Mon Oct 07, 2013 4:11 pm
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Hi kslappy101,

It sounds like you are having some challenges getting things sorted out with your Fender® FUSE™ software install. If you have gone through the linked Fender troubleshooting steps and not had success, we are happy to assist if you would like to contact us directly. Thanks.

Best Regards,

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Post subject: Re: Loading. Please Wait.....?
Posted: Tue Oct 08, 2013 7:12 am
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still working on it.


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Post subject: Re: Loading. Please Wait.....?
Posted: Wed Oct 09, 2013 8:59 am
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sent in all my files.
Didja get 'em?

BTW I'm looking at buying an old laptop for Fuse:
HP Compaq 6710b Laptop Notebook-WiFi, Core 2 Duo 2.00GB-120Gig HD, WIN XP Pro 32bit

Think this'll work?

*edit*
Duh,
Look at min requirements :oops:


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Post subject: Re: Loading. Please Wait.....?
Posted: Wed Oct 09, 2013 9:26 am
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Hi kslappy101,

Yes, we received your email and attached files last evening. We will take a look at the files today and follow up with you. And we are happy to assist with the issue you have encountered. I also need to let you know that currently our minimum system requirements are Windows Vista (Service Pack 2) or greater. Fender® FUSE™ should function on your Windows XP system. Due to the age of this OS, it may not be possible to resolve all issues. But we will review the files you sent in and follow up with you via email.

Best Regards,

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Post subject: Re: Loading. Please Wait.....?
Posted: Sun Oct 13, 2013 10:33 am
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haven't heard anything yet.

wow

must be pretty messed up.
Prolly a moot subject since laptop arrives tuesday.


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Post subject: Re: Loading. Please Wait.....?
Posted: Tue Oct 15, 2013 10:00 pm
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hey dudes.
forego the analysis of my log files n stuff

laptop arrived today. loaded fuse
splash and GUI is running so im optimistic.

will let u know if i encounter any snags.

ASAIC u can kill my work ticket for now.


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Post subject: Re: Loading. Please Wait.....?
Posted: Tue Oct 15, 2013 10:02 pm
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Strings,

Lap 5 is safe.

kslapps out


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Post subject: Re: Loading. Please Wait.....?
Posted: Wed Oct 16, 2013 8:43 am
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:lol: good to hear kslappy101, hope you enjoy it! :D

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Post subject: Re: Loading. Please Wait.....?
Posted: Wed Oct 16, 2013 6:10 pm
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Hi kslappy101,

Thanks for the update. Please let us know how things go with the new PC. I was just reviewing your log files and screen shot that you had sent us this afternoon with our lead Software Dev. I will wait to hear how things go with the new PC. I suspect that things will go smoothly. In any case, please let us know.

Best Regards,

Alan

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Post subject: Re: Loading. Please Wait.....?
Posted: Thu Oct 17, 2013 8:39 am
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you can trash the desktop error explorations.
The new laptop is working fine. Downloaded and transferred some presets n stuff to the amp last nite. Working just fine.

Just an aside BTW. My mini USB cable was kinda short so I added an extension to the connection. You know, female USB one end, male other end, about 18" long.

Amp wouldn't connect.
Took out the extension, connected just fine.

go figger.

peace, out.


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Post subject: Re: Loading. Please Wait.....?
Posted: Thu Oct 17, 2013 9:05 am
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that makes sense kslappy101, you exceeded the maximum length for a USB cable. :idea:

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Post subject: Re: Loading. Please Wait.....?
Posted: Thu Oct 17, 2013 9:31 am
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jeez,
I thought the limit was like 9'-15' (3-5 m) :shock:
Mine was only 30"
anyway, thing's working.


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Post subject: Re: Loading. Please Wait.....?
Posted: Thu Oct 17, 2013 9:49 am
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I actually had assumed that was a typo and you meant feet

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Post subject: Re: Loading. Please Wait.....?
Posted: Thu Oct 17, 2013 3:16 pm
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Hi kslappy101,

We are happy to hear that all is well with your new PC and Fender® FUSE™. It sounds like the USB cable length issue you ran into is now resolved as well. Please let us know if we can assist further.

Best Regards,

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