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Post subject: gig bag failure to protect my guitar
Posted: Sun Sep 12, 2010 11:51 am
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Joined: Sun Sep 12, 2010 11:36 am
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:evil: I own a fender gig bag for my acoustic guitar. I relied on that gig bag to protect my very first guitar I ever had in my possesion but a defect in that gig bag did not protect my guitar. This is what happened; I was walking and all os a sudden the gig bag strap snapped off. It fell into the concrete and cracked my guitars neck; and nearly broke the headstock. I post this for Fender to see and be honestly responsible for their products. I do not want problems with Fender and expect them to make me trust them again with my instrument.


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Post subject:
Posted: Sun Sep 12, 2010 11:57 am
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Joined: Tue Mar 11, 2008 10:08 am
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Location: Louisiana
Wrong place to post that here. Contact FMIC from this link.
http://www.fender.com/support/consumer_relations.php


Oh! Good luck!!!


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Posted: Mon Sep 13, 2010 9:13 am
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Hey JobDuran,

I'm sorry your guitar was damaged. Please contact Consumer Relations at 480-596-7195. The guys over there will be more than happy to help you out.

Loren


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Posted: Sun Nov 21, 2010 5:33 pm
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Loren Howard - Fender wrote:
Hey JobDuran,

I'm sorry your guitar was damaged. Please contact Consumer Relations at 480-596-7195. The guys over there will be more than happy to help you out.

Loren


I've waited 2 months for the call and they never called... i was expecting something better than this...


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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 4 posts ] 

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