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Post subject: How do I troubleshoot logging into the fuse site from fuse?
Posted: Sat May 29, 2010 9:30 am
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I click on the login button, enter my account info, but all I see is "connecting..." and it never seems to connect.

If I click on the community button and log in that way, it works fine, but then I can't use the integrated feature of downloading presets.

thanks,
Dave


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Post subject:
Posted: Tue Jun 01, 2010 11:57 am
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Hey Dave,

Try clicking the "Community" button first but don't login. Then, click the "login" button in the lower right corner of Fender FUSE and login that way. Be sure to check "remember me".

Loren


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Post subject:
Posted: Tue Jun 01, 2010 7:18 pm
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Loren,

Thanks for the ideas. I did try one other thing after I posted that note. I went into internet explorer and turned off all the proxy stuff (since I don't need that at home). After that I was able to log in just fine. If it stops behaving again, I will try your suggestions as well.

thanks,
Dave


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Post subject: Problems logging in
Posted: Thu Jun 24, 2010 4:09 pm
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I tried logging in to the Fender Fuse Community and failed. So I asked for a password reset. I got a new password and a copy of my user name. I keyed it in and it says "Account not found". Yet it's on the email that Fender sent me. Wuzzup wit dat?


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Post subject:
Posted: Thu Jun 24, 2010 4:10 pm
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I'm sorry you're having trouble logging in. Can you send your login info to TSL@fender.com? We can then reset it for you.

Loren


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