It is currently Mon Mar 16, 2020 10:34 am

All times are UTC - 7 hours



Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 24 posts ]  Go to page 1, 2  Next
Go to page 1, 2  Next
Author Message
Post subject: Fuse wont sync with my mustang III
Posted: Sun Aug 07, 2016 10:36 am
Offline
Hobbyist
Hobbyist

Joined: Thu Jun 02, 2016 12:35 pm
Posts: 17
My amp will not sync with the fuse software on my laptop. I've tried rebooting the computer, rebooting the amp, but nothing works.

The spinner just goes and goes. I can't use the software and I just got a 4 button switch for my birthday and can't program it or use the software for setting the amp.

Getting frustrated over it all.

Thanks for your help


Top
Profile
Fender Play Winter Sale 2020
Post subject: Re: Fuse wont sync with my mustang III
Posted: Sun Aug 07, 2016 11:01 am
Offline
Aspiring Musician
Aspiring Musician
User avatar

Joined: Mon Dec 22, 2014 11:39 am
Posts: 763
Location: Southern California, USA
Everything needed to configure the 4btn fsw for the Mustang III is available via the Mustang's Util Button menu. FUSE is not needed.

Assuming your Mustang III is a v.2 and has the current firmware version 2.2 installed (several years old), you can access nearly all of the Mustang's features without FUSE.

FUSE would be required to upgrade the firmware, to rearrange the Signal Chain, or customize the Noise Gate.

Not all USB cables are wired identically! Be certain that you are using the proper USB cable provided from Fender!

I don't use FUSE much. Search for other threads here on the Forums discussing the issues others have resolved installing FUSE on the systems.

If you have an Android Tablet or Smartphone see the REMUDA App. REMUDA brings Mustang editing and control features FUSE lacks.

_________________
Mustang v2 III/IV●EXP-1●FUSE●REMUDA
Epi LP Florentine Pro●LP Cstm Pros●LP PlusTop Pro●Sheraton-II Pro
Cstm Strat Vntg Noiseless●Guild D-55
So Creek Cables●BOSS RC-1●RS7500
D'Addario Strings●Vari-Grip●Planet Lock Straps


Top
Profile
Post subject: Re: Fuse wont sync with my mustang III
Posted: Tue Aug 09, 2016 2:06 pm
Offline
Hobbyist
Hobbyist
User avatar

Joined: Fri Aug 10, 2007 10:37 am
Posts: 88
Location: Stockton NJ USA
Give this link a try; it helped me way back when I had the same issue.
Good luck!
http://support.fender.com/TSL/TSL%20Sup ... Mac_V2.pdf


Top
Profile
Post subject: Re: Fuse wont sync with my mustang III
Posted: Wed Aug 10, 2016 4:46 pm
Offline
Hobbyist
Hobbyist

Joined: Thu Jun 02, 2016 12:35 pm
Posts: 17
Well, I've tried the usb cable that came wit the amp. Still will not sync. I'm running Windows 10 if that makes any difference 8 gb ram, Intel I5 chip @ 2.50 ghz


Last edited by Scuba Tom on Thu Aug 11, 2016 6:50 am, edited 1 time in total.

Top
Profile
Post subject: Re: Fuse wont sync with my mustang III
Posted: Wed Aug 10, 2016 7:57 pm
Offline
Rock Star
Rock Star

Joined: Wed Apr 11, 2012 7:37 am
Posts: 4099
Location: New York
Try the Fender® FUSE™Troubleshooting Support Documents and let us know how it goes.

_________________
Please subscribe to my Image Channel!
https://www.youtube.com/user/b7567


Top
Profile
Post subject: Re: Fuse wont sync with my mustang III
Posted: Thu Aug 11, 2016 8:57 am
Offline
Hobbyist
Hobbyist

Joined: Wed Jan 07, 2015 9:33 am
Posts: 58
Location: Heber Springs, Arkansas, USA
Fuse runs fine on Windows 10 for me, but I have heard of people having problems with it on that OS. Do you have any way to try it on an earlier OS machine? Just thinking that might narrow the problem down?

_________________
Jesus is Lord


Top
Profile
Post subject: Re: Fuse wont sync with my mustang III
Posted: Thu Aug 11, 2016 9:38 am
Offline
Rock Star
Rock Star
User avatar

Joined: Sun Sep 08, 2013 8:50 pm
Posts: 4602
Location: ˚ɷ˚
Make sure you use an USB 2.0 port if you have one, not a USB 3.0/3.1 port.


Top
Profile
Post subject: Re: Fuse wont sync with my mustang III
Posted: Thu Aug 11, 2016 10:59 am
Offline
Hobbyist
Hobbyist

Joined: Thu Jun 02, 2016 12:35 pm
Posts: 17
All my machines are Win 10, and none are USB 3.0


Top
Profile
Post subject: Re: Fuse wont sync with my mustang III
Posted: Fri Aug 12, 2016 6:40 am
Offline
Rock Star
Rock Star

Joined: Wed Apr 11, 2012 7:37 am
Posts: 4099
Location: New York
strings10927 wrote:
Try the Fender® FUSE™Troubleshooting Support Documents and let us know how it goes.

_________________
Please subscribe to my Image Channel!
https://www.youtube.com/user/b7567


Top
Profile
Post subject: Re: Fuse wont sync with my mustang III
Posted: Fri Aug 12, 2016 11:43 am
Offline
Hobbyist
Hobbyist
User avatar

Joined: Fri Aug 10, 2007 10:37 am
Posts: 88
Location: Stockton NJ USA
Have you tried this link yet?? http://support.fender.com/TSL/TSL%20Sup ... Mac_V2.pdf.
I had the same problem some time back and it turned out to be due to "Microsoft's Silverlight program".


Top
Profile
Post subject: Re: Fuse wont sync with my mustang III
Posted: Sat Aug 13, 2016 9:07 am
Offline
Hobbyist
Hobbyist

Joined: Thu Jun 02, 2016 12:35 pm
Posts: 17
Didn't work. Dumped Silverlight and all its associated file and folders. Same result. Tried setting Internet explorer as my default browser , that didn't work either.

Any other thoughts. I've been thru all the fender support documents and have gotten nowhere.


Top
Profile
Post subject: Re: Fuse wont sync with my mustang III
Posted: Sat Aug 13, 2016 9:35 am
Offline
Hobbyist
Hobbyist
User avatar

Joined: Fri Aug 10, 2007 10:37 am
Posts: 88
Location: Stockton NJ USA
If you have tried all the support documents suggestions and still no connection. Try this..
1. Disconnect your mustang USB cable from your computer and turn off your amp.
2. Dump Fuse and all its files and folders.
3. Dump Microsoft Silver Light and all it's files and folders.
4. Install Fuse and see if it prompts for Silver Light to be loaded. Follow the prompts from Fuse and then when silver Light has been loaded. Close fuse.
5. Connect your Mustang to your computer via the USB that came with it and turn on your amp.
6. Open the Fuse program and see if you connect to your Mustang.

This is what I remember having to do in that specific order. It worked for me, however I am running Windows 7.

One Note. I uninstalled the Fuse and the Microsoft Silver Light with a Free uninstall program which is part of the Free version of Advanced System Care. It uninstalls programs and then go's through and cleans up the rements of files that the programs uninstall leaves behind. Maybe this will help you also.
Good luck and I have my fingers crossed for you.


Top
Profile
Post subject: Re: Fuse wont sync with my mustang III
Posted: Sat Aug 13, 2016 1:01 pm
Offline
Hobbyist
Hobbyist

Joined: Thu Jun 02, 2016 12:35 pm
Posts: 17
Still no good. I even powered down and rebooted after deleting all the files.. It gave me an install of Silverlight 5.0, and I selected my V2 before plugging it in. but the spinner keeps spinning and I'm not syncing.


Top
Profile
Post subject: Re: Fuse wont sync with my mustang III
Posted: Sat Aug 13, 2016 2:22 pm
Offline
Hobbyist
Hobbyist
User avatar

Joined: Fri Aug 10, 2007 10:37 am
Posts: 88
Location: Stockton NJ USA
Ok; if I read your reply correctly, it looks like you installed Silver Light first then Fuse. That didn't work for me. Silver Light is a very strange and picky program.
You must delete all the files for Fuse and silver light first.
Then re-install Fuse first (Do not power down the computer) I should of mentioned that in my last post, sorry.
Then re-install Silver Light (I believe Fuse looks to see if it is already installed and prompts you if it can not find it) See if that works for you.

If you still are having trouble I would have to think that it could be the USB cable or maybe the amps USB connector/digital board.
Also, make sure your USB on the computer is working correctly. Plug in a zip or thumb drive and see if you can read and load files.
Is the cable the one that came with the amp?
Do you have another cable you could try?
Is the amp new? if so it's covered under a 5 year warranty if all else fails.
If you could plug into a computer running Fuse under an earlier Windows version would help isolate the problem further. Hope something helps.


Top
Profile
Post subject: Re: Fuse wont sync with my mustang III
Posted: Sat Aug 13, 2016 3:58 pm
Offline
Hobbyist
Hobbyist

Joined: Thu Jun 02, 2016 12:35 pm
Posts: 17
Yes, I installed fuse first after deleting all files and folders during the fuse install, it asked for Silverlight which I then accepted. I am using the cable that came with the amp, plus I've tried three other cables. I've also tried to sync with another Mustang II at guitar center with the same results. I'm now going to try my wife's laptop to see if there is any change.


Top
Profile
Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 24 posts ]  Go to page 1, 2  Next
Go to page 1, 2  Next

All times are UTC - 7 hours

Fender Play Winter Sale 2020

Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: