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Post subject: g-dec 30, USB socket bad
Posted: Wed Oct 14, 2015 1:49 am
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Roadie
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Joined: Mon Nov 01, 2010 5:56 pm
Posts: 207
my G-DEC 30's USB input socket is worn now so i get no connection to the PC. just like what happens to most cell phones after time.

is there a simple module replacement i could get from Fender and swap out the old one?


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Post subject: Re: g-dec 30, USB socket bad
Posted: Wed Oct 14, 2015 10:28 am
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Dear mo4FFU,

hanks for your inquiry. Sorry to hear you’re having issues with your Amp. Unfortunately Fender® does not provide any plug and play solution.

I’m providing you a link below that will help you locate an Authorized Service Center near you. We recommend contacting them to schedule an appointment prior to actually taking your Amp in for service.
We suggest you gather any receipt and/or purchase information you may have
because If it's still in warranty it should be free but even if it's out of warranty you can ask how much replacing the usb will cost.
and let us know if we can assist further.

[url]
http://www.fender.com/dealers/service-centers/[/url]

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: g-dec 30, USB socket bad
Posted: Thu Oct 15, 2015 3:01 am
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Roadie
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Joined: Mon Nov 01, 2010 5:56 pm
Posts: 207
@Fender TSL, thanks for the link. i'll locate a repair person and let them swap it out.

thanks!

edit: i checked and "There were no U.S. Electronic Service Centers found in the specified state/province".

weird. there a few "guitar-fender" businesses listed though. i'll call few.


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