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Post subject: G-DEC 30 takes 20-30 minutes to boot
Posted: Wed Jan 21, 2015 10:19 am
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I have had my G-DEC 30 for several years and really like it. Beginning about a month ago, when I turn it on, it takes about 20-30 minutes to become operational.

I flip the 'power on' switch -> G-DEC lights up, but LED window is blue without any text.
5 to 10 minutes later the Fender logo begins to flash on and off repeatedly.
5 minutes of that until the G-DEC logo flashes on and off ( blank, Fender logo, G-DEC logo cycle)
5 to 10 minutes after that the G-DEC menu flashes for a while.
5 minutes after that, the G-DEC becomes stable and can be used.

any ideas?

Please and thanks


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Post subject: Re: G-DEC 30 takes 20-30 minutes to boot
Posted: Wed Jan 21, 2015 1:16 pm
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi Hmmike,

Thanks for your post. You may want to try a Factory Reset. To do this, press/hold the Drums, Save and Exit buttons simultaneously while powering the amp on. Once the amp is fully powered back up, you can release the buttons. Ideally, the amp will not take long to power up during this restore. Please try this and let us know if we can assist further.

Best Regards,

Alan

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Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: G-DEC 30 takes 20-30 minutes to boot
Posted: Thu Jan 22, 2015 7:51 am
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I think I am the wrong forum. Mine is one of the newer G-DEC 30 "Blues Special Edition" and does not have the reset buttons as described. I did, however, attempt a reset by going to the Utilities Menu and selected "Restore All Presets" without any change to the weird start-up behavior.

Suggestions?


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Post subject: Re: G-DEC 30 takes 20-30 minutes to boot
Posted: Thu Jan 22, 2015 10:49 am
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Hi Hmmike,

No worries. In that case, the restore that we would recommend can be found in our Fender® Support site. Please see the included link below for full instructions to restore your Fender G-DEC® 3. And please let us know how it goes and if we can assist further.

Best Regards,

Alan

http://www2.fender.com/support/articles ... tallation/

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: G-DEC 30 takes 20-30 minutes to boot
Posted: Sun Feb 01, 2015 9:29 am
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Joined: Tue Apr 26, 2011 8:00 pm
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Thanks for your reply.

Once I bought an SD card and went through the re-install process, the amp's behavior did not change. It still goes through the weird start up process.


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Post subject: Re: G-DEC 30 takes 20-30 minutes to boot
Posted: Mon Feb 02, 2015 1:28 pm
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi Hmmike,

Thanks for your post and additional information. So, if the amp is still not behaving as expected after the reset, you will want to get it into a Fender® Authorized Service Center to get checked out (for North America). Please see the link below to locate a service center nearest to you. And be sure to have your original sales receipt handy to establish the date of purchase.

If you are located outside of North America, please contact the music retailer that you purchased the amp from, and discuss your service options with them. And please let us know if we can assist further.

Best Regards,

Alan

http://www2.fender.com/dealers/service-centers/

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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