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Post subject: ULT-4 footswitch not working
Posted: Wed May 14, 2014 5:46 pm
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Joined: Wed May 14, 2014 5:43 pm
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The ULT-4 footswitch for my GDec 3 30 stopped working a few weeks ago; now the display says only "gdec" and none of the buttons do anything.

Since I don't have another footswitch to try, I haven't been able to do much troubleshooting except for trying to replace the footswitch cable (with a spare instrument cable, which is probably not the right one anyway), but I got the same result.

Any ideas on what might be the problem?


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Post subject: Re: ULT-4 footswitch not working
Posted: Wed Jun 04, 2014 5:13 pm
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi gdsmithtx,

We are sorry to hear that you are having some trouble with your amp/foot switch. With the Fender® G-DEC® 3 Thirty, I would suggest that you first try (if you have not already) turning on the amp without the pedal connected. If the amp is still not starting up correctly, then you will likely want to perform a restore on the amp. Please see the link below for these steps.

If the amp powers up correctly by itself, try connecting the Ult-4 foot switch, and see how that goes. If the amp worked correctly without the foot switch connected, but malfunctions after the foot switch is connected, then it is most likely the foot switch that is bad. Please check these things out, and let us know how it goes.

Best Regards,

Alan

Restoring the Fender G-DEC 3 Thirty:
http://www.fender.com/support/articles/ ... tallation/

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: ULT-4 footswitch not working
Posted: Wed Jun 04, 2014 5:40 pm
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Joined: Wed May 14, 2014 5:43 pm
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Thanks for the reply, but the amp works fine. It's the footswitch that's not working.


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Post subject: Re: ULT-4 footswitch not working
Posted: Thu Jun 05, 2014 8:43 am
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi gdsmithtx,

Ok. Thanks for the clarification. In that case, if you purchased the pedal new from an authorized Fender® dealer, and it is less than one year old, it is likely covered under the limited one year warranty. Please contact our Consumer Relations team at the number below. Additionally, the ULT-4 pedal is no longer available. But the MS-4 (part number 0080996000) is available and is compatible with your amp. Please see the linked support article for more information. And let us know if we can assist further.

Best Regards,

Alan

http://www.fender.com/support/articles/ ... atibility/

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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