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Post subject: GDEC 3-30 GONE ROGUE!!!
Posted: Sun Feb 23, 2014 9:20 am
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Joined: Fri Jul 10, 2009 1:23 pm
Posts: 12
Haven't been here in forever, tons of excuses but no real reasons. Was wondering if someone can talk me through firmware updates for my gdec 3. I was lucky in 2010 and got probably the first one available in Northern WI, noodled around with it some and then put it away to experiment with other gear. I have recently taken it out of ( secure indoor ) storage to maybe use it again and the amp has developed a mind of it's own. I can't access any of the functions of the amp, it rarely starts up with the welcome screen-most often it starts out with a message that it is overdubbing, followed by an uncontrollable high pitched scream that won't stop until I turn it off. None of the modeling features work, none of the controls work except for the volume and tone controls. The one time that the welcome screen did appear I think it indicated that it was v 1.2 but it was viewable for such a short time that I can't be sure. If firmware updates won't cure my problems, has anyone had any experiences similar to mine and what was the solution. I think it is still under warranty, if so does it go back to the dealer or to Fender?
Thanks for any help or suggestions.
Olguy


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Post subject: Re: GDEC 3-30 GONE ROGUE!!!
Posted: Thu Feb 27, 2014 4:20 pm
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi olguy,

Thanks for your inquiry. Based on your information here, it sounds like the amp may need to be looked at by an Authorized Service Center. However, a firmware update would definitely be worth trying first. There are a couple of ways you can update firmware on your amp. Please see the included link here for information on updating. Additionally, I have included a link to our Service Center locator web page. Let us know how things go. And feel free to contact us directly if we can be of further assistance.

Best Regards,

http://www.fender.com/support/articles/ ... oad-v1-04/

http://www.fender.com/dealers/service-centers/

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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