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Post subject: G-dec 3 Thirty amp problem
Posted: Sun Aug 25, 2013 5:29 pm
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Hobbyist
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Hey guys, I'm new here. a little info about my gear. It's a G-Dec 3 Thirty Metal Edition, I've since then switched it from the metal presets to the blues presets.

I've only had it about a year bought it brand new, it was working perfectly fine last night. I get up this morning turn it on to play, and the fender screen comes up and nothing happens from there. I took it to another room, plugged it in same thing. I went so far as to let it sit one for about 10 minutes just to see what happens, and still nothing past the fender screen.

So I wonder is this a common problem for these G-decs, and how would you fix it?


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Post subject: Re: G-dec 3 Thirty amp problem
Posted: Wed Aug 28, 2013 10:16 am
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Aspiring Musician
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Joined: Tue Dec 28, 2010 9:18 am
Posts: 668
Location: Willowdale, Canada
severrin wrote:
Hey guys, I'm new here. a little info about my gear. It's a G-Dec 3 Thirty Metal Edition, I've since then switched it from the metal presets to the blues presets.

I've only had it about a year bought it brand new, it was working perfectly fine last night. I get up this morning turn it on to play, and the fender screen comes up and nothing happens from there. I took it to another room, plugged it in same thing. I went so far as to let it sit one for about 10 minutes just to see what happens, and still nothing past the fender screen.

So I wonder is this a common problem for these G-decs, and how would you fix it?


Hi and welcome...
I've not heard of this problem before, so I suspect that it's uncommon.
If this were my amplifier, I'd get in touch with Fender as it is still under warranty.
cheers,
Alex

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......it's a topsy-turvy world when noses run and feet smell...


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Post subject: Re: G-dec 3 Thirty amp problem
Posted: Thu Aug 29, 2013 10:42 am
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi severrin,

We will be happy to assist. This issue has been reported on a few occasions and unfortunately it is is related to hardware. We would recommend that you bring your Fender® G-DEC®3 amplifier in for Service. Below you will find links to our Service Centers and contact information for our Consumer Relations department (who will be happy to assist you in locating a Service Center, as well) - Please keep us posted on the progress and let us know if we can assist further.

Service Centers
http://www.fender.com/dealers/service-centers/

Contacting Consumer Relations
http://www.fender.com/support/articles/contact-consumer-relations/

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Fender Musical Instruments Corporation
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(800) 856-9801


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