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Post subject: GDEC 3 30:No Bands will play with Start/Stop button
Posted: Mon Aug 12, 2013 3:12 pm
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I have 2 GDEC 3 30's. I tried swapping SD card between amps, but my original GDEC 3 30 won't play any wav, midi, or mp3 file when I press the Start/Stop button..
I have the Blues amp model loaded, firmware 1.04 on both amps.
Any help would be appreciated.


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Post subject: Re: GDEC 3 30:No Bands will play with Start/Stop button
Posted: Thu Aug 29, 2013 10:23 am
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Hi danpoet,

I will be happy to assist. It sounds like what you are seeing might be related to hardware. We have also included a link to our Authorized Service Centers below. If you would prefer more personalized service we recommend you contact our Consumer Relations department and they will be happy to help you locate a Service Center in your area. Please let us know if we can assist further.

Fender® Service Centers
http://www.fender.com/dealers/service-centers/

Contact Consumer Relations
http://www.fender.com/support/articles/ ... relations/

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Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: GDEC 3 30:No Bands will play with Start/Stop button
Posted: Thu Aug 29, 2013 12:53 pm
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Actually, the fix was rolling back Fuse to the precious version.


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Post subject: Re: GDEC 3 30:No Bands will play with Start/Stop button
Posted: Fri Aug 30, 2013 8:46 am
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Hi danpoet,

Thanks for your feedback. Can you please describe the steps you took to resolve this issue. We were under the assumption that you where seeing issues with the Fender® G-DEC®3 amplifier and not the Fender® Fuse™ Software. Either way, we are happy to see that you are back up and running. Please let us know if we can assist further.

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: GDEC 3 30:No Bands will play with Start/Stop button
Posted: Fri Aug 30, 2013 11:14 am
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I restored my amp with a blues sd card, and the bands were restored. However, when I tried to restore my full backup( I have backups from both this amp and a spare GDEC). Neither restore worked.
When I rolled back Fender Fuse software to the previous version, my restore worked flawlessly.
It would be helpful if I had the capability of making my own SD card with my presets, tracks,etc. I wouldn't have to be near a PC, and I could restore my amp in the field.


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Post subject: Re: GDEC 3 30:No Bands will play with Start/Stop button
Posted: Fri Aug 30, 2013 4:12 pm
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Joined: Thu Jan 21, 2010 1:12 pm
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Hi danpoet ,

Thanks for your feedback. We will forward your feedback to the proper channels, please let us know if we can assist further.

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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