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Post subject: Having these problems logging in also!
Posted: Thu Dec 13, 2012 8:52 pm
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Hobbyist
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Joined: Thu Dec 13, 2012 8:43 am
Posts: 1
While trying to log into the Fender Fuse web site I am being asked for log in information required to gain access to my Fender Fuse account to witch I have forgotten(Problem 1). Now when trying to retrieve the login information I am asked for the email address that was used when createing the account the site does not find my email address(Problem 2).So now I think maybe I never created the account and tried to create an account but when asked for the information about my amp (Serial number) the site finds my account so I can not create another account or access the account created in the first place(Problem 3) Is there any way the accounts login can be linked to the amps serial number to correct this problem in the future? I have noticed that I am not the only one that is having this problem?


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Post subject: Re: Having these problems logging in also!
Posted: Thu Dec 20, 2012 3:57 pm
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi StevenC,

We will be happy to assist. In order for us to assist you further, you will need to contact us directly at tsl@fender.com and include your user name and amp serial number. Once we have this, we can resolve the issue you are seeing. Looking forward to hearing from you.

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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