It is currently Mon Mar 16, 2020 9:48 am

All times are UTC - 7 hours



Post new topic Reply to topic  [ 3 posts ] 
Author Message
Post subject: G-DEC3 15 doesn't start
Posted: Mon Aug 06, 2012 8:50 am
Offline
Hobbyist
Hobbyist

Joined: Mon Aug 06, 2012 8:15 am
Posts: 1
Got two years and 2 months ago, so it's not under guarantee any more :(
After months without using it, I found a couple of problems:
1- I turn it on and sometime starts normally. But most of the time it doesn´t even star: the screen turns on but only the logo Fender can be read. It doesn´t go on starting. Then nothing else happens. I try switching it off and switching it on again but nothing changes. Sometimes suddenly, it starts correctly;
2- when so happens (when it starts), I can´t find any presets, all of them have gone.
At the shop where I got it told me that I must update its software and I'm trying to do that but I can't do it if my amp doesn't start.
Any suggestion?
Thanks everybody


Top
Profile
Fender Play Winter Sale 2020
Post subject: Re: G-DEC3 15 doesn't start
Posted: Tue Aug 07, 2012 3:42 am
Offline
Amateur
Amateur
User avatar

Joined: Tue Sep 06, 2011 10:53 am
Posts: 165
Location: Claremont, NH
Correct me if I'm wrong, but it sounds like you are still under warranty.

G-DEC 3: 5 year warranty


Top
Profile
Post subject: Re: G-DEC3 15 doesn't start
Posted: Tue Aug 07, 2012 10:54 pm
Offline
Fender Staff
User avatar

Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi eguzkki,

Please send an email to us and be sure to include the serial number of your amp, and we will offer some personalized assistance. Thanks.

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


Top
Profile
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 

All times are UTC - 7 hours

Fender Play Winter Sale 2020

Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: