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Post subject: G-Dec 3 15w -no power and won't turn on ?
Posted: Sun Jun 10, 2012 10:58 am
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Hobbyist
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Joined: Wed Apr 11, 2012 11:03 am
Posts: 5
Hi,

I've owned this amp for aorund 2 months. I bought it from Ebay nearly new and it's been brilliant but as of 10 mins ago the power went.

I've changed the fuse and also used another power cable but there is no life. It's dead?

Has anybody else had this issue - any advice?

Thanks.


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Post subject: Re: G-Dec 3 15w -no power and won't turn on ?
Posted: Mon Jun 11, 2012 9:45 pm
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Fender Staff

Joined: Mon Mar 15, 2010 12:46 pm
Posts: 860
Hi conks01,

I would suggest that you try getting in contact with the Ebay seller and seeing if they have the original sales receipt. If they do, get them to endorse a copy of it to your name and send it to you as the second purchaser. You can then go to one of our Fender Service Centers and get the unit serviced. Please let me know if I can assist further.

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Alan Willey
Fender Technology Support Lab
TSL@Fender.com
480.596.7195


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Post subject: Re: G-Dec 3 15w -no power and won't turn on ?
Posted: Tue Jun 12, 2012 1:02 am
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Joined: Wed Apr 11, 2012 11:03 am
Posts: 5
Hi Alan and thanks for responding.

Do you know of a Fender Service Centre in the Bristol area?

Regards.


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Post subject: Re: G-Dec 3 15w -no power and won't turn on ?
Posted: Tue Jun 12, 2012 3:13 pm
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Aspiring Musician
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Joined: Tue Dec 28, 2010 9:18 am
Posts: 668
Location: Willowdale, Canada
Hi conks01...
I don't know whether this helps, but here's a link (from the dealers section above) for Fender dealers...just go to the UK and enter Bristol.
http://www.fender.com/en-CA/dealers
cheers,
Alex

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......it's a topsy-turvy world when noses run and feet smell...


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Post subject: Re: G-Dec 3 15w -no power and won't turn on ?
Posted: Tue Jun 12, 2012 4:25 pm
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Fender Staff

Joined: Mon Mar 15, 2010 12:46 pm
Posts: 860
Hi conks01,

Since you are in the UK, I would suggest that you contact Fender UK and confirm the warranty terms for your region. But I would still recommend getting a copy of the sales receipt if possible. Fender UK should also be able to tell you where the closest service center is for you. You may need to send the amp in to Fender UK for service. Please let me know if I can assist further.


http://www.fender.com/en-GB/contact_information.php

_________________
Alan Willey
Fender Technology Support Lab
TSL@Fender.com
480.596.7195


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