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Post subject: Firmware download of version 1.04 problem
Posted: Sat May 12, 2012 2:49 pm
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I keep trying to download the new version 1.04 from the fender link available, bit it does not download as a zipped file. It downloads as a UPD file of only 342kb. Therefore i am unable to unzip it and update my G-dec 15, which I just purchased last week, which has version 1.03 installed on it. Any suggestions would be greatly appreciated.


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Post subject: Re: Firmware download of version 1.04 problem
Posted: Sat May 12, 2012 3:53 pm
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Aspiring Musician
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I did not have the problem that you mentioned but i did have a problem getting the 1.04 firmware to upload to my G-DEC 3 15w,when i was updating it through fuse it stated that the firmware is updating please wait! It also said this on the G-DECs LCD display but the problem is that is is stuck it this updating state without ever completing the firmware update,this can go on forever!

I waited about 30 min. and had enough so i turned off my amp and then rebooted it and the display stated that the update was waiting to be installed and to press start to complete the update or exit to cancel,i took a chance and pressed the start button and the firmware installed version 1.04 with success.

Fender should describe this process in detail because it can be very frustrating trying to do this update with no mention of how to do it right,there is no instructions on how to do this in the G-DEC manual or advanced manual,even the online support does not give the correct procedure on how to install the firmware update.


Last edited by Metalman50 on Mon May 14, 2012 10:40 am, edited 1 time in total.

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Post subject: Re: Firmware download of version 1.04 problem
Posted: Sat May 12, 2012 5:22 pm
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packrat4120 wrote:
I keep trying to download the new version 1.04 from the fender link available, bit it does not download as a zipped file. It downloads as a UPD file of only 342kb. Therefore i am unable to unzip it and update my G-dec 15, which I just purchased last week, which has version 1.03 installed on it. Any suggestions would be greatly appreciated.

The file, as you described, is ready to use. .upd is the file extension the amp recognizes and 342kb is the file size as I remember it. Put this on an SD card (on the root of the card, not in any folders), turn on the amp and follow the prompts, or use fuse and cross your fingers as fuse hangs and doesn't give me a high level of comfort. Mine DID update, but it was never clear it actually did until after forcing a reboot and seeing 1.04 on the display - beware, my other postings on here indicate my amp doesn't follow protocols so yours may work smoother.


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Post subject: Re: Firmware download of version 1.04 problem
Posted: Sat May 12, 2012 6:46 pm
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KMatch,i sure you read my previous post about this update problem and i see you had the same experience as i did but you said: (my other postings on here indicate my amp doesn't follow protocols so yours may work smoother.)

Where are some of your other postings on this issue and what do you mean about your amp not following protocols? How can i find out if i have the problem also?


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Post subject: Re: Firmware download of version 1.04 problem
Posted: Sat May 12, 2012 7:56 pm
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Metalman50 wrote:
KMatch,i sure you read my previous post about this update problem and i see you had the same experience as i did but you said: (my other postings on here indicate my amp doesn't follow protocols so yours may work smoother.)

Where are some of your other postings on this issue and what do you mean about your amp not following protocols? How can i find out if i have the problem also?


Kick this around and see where you wind up: http://www.fender.com/community/forums/viewtopic.php?f=25&t=69892


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Post subject: Re: Firmware download of version 1.04 problem
Posted: Sun May 13, 2012 8:05 am
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Hey Thanks for all the quick replys. I was trying to download the new software thru the UBS port instead of a SD card. I will have to get a card and try it that way.


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Post subject: Re: Firmware download of version 1.04 problem
Posted: Sun May 13, 2012 12:47 pm
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Joined: Mon Mar 15, 2010 12:46 pm
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Hi packrat4120,

The v1.04 .upd file is the file that you want to place on the root level of the SD card. If you are still having troubles geting the update done, please let me know. Thanks.

_________________
Alan Willey
Fender Technology Support Lab
TSL@Fender.com
480.596.7195


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Post subject: Re: Firmware download of version 1.04 problem
Posted: Sun May 13, 2012 1:23 pm
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Hey I followed all of the advice on here and was able to update firmware without SD card, directly thru UBS port. But Metalman, you are right that Fender does a very poor job of explaining any of this, their directions state that the file in unzipped, when it is not. Thanks again.


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Post subject: Re: Firmware download of version 1.04 problem
Posted: Mon May 14, 2012 8:59 am
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Joined: Mon Mar 15, 2010 12:46 pm
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Hi packrat4120,

I will follow up on that and make any corrections needed.

_________________
Alan Willey
Fender Technology Support Lab
TSL@Fender.com
480.596.7195


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