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Post subject: imac and G-DEC dvd - rom won't load , disc not supported
Posted: Sat Jan 07, 2012 12:28 pm
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Joined: Mon Dec 26, 2011 10:33 pm
Posts: 6
Hi Folks,
Is the DVD-ROM that comes with the G-DEC 30 iMac compatible?
I get an error message that says "disc not supported". Then at one point I get a
" skipping over damaged area" error message.
Went back to the store and the fine fellows removed a disk from another G-Dec and
gave it to me to try. Now the iMac says I loaded a blank disk and what would I like to do next.
The dvd drive is making a hell of a noise with both G-Dec dvd's. I put another dvd in the drive to make sure it was operating correctly and it's working fine.
Anyone else having problems with the iMac and G-DEC ?
Also, can I download any of the content that's on the dvd directly from the Fender website ?

Thanks in advance for any help!

iMac Specs.
Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i7
Processor Speed: 2.93 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM112.0057.B00
SMC Version (system): 1.59f2


TT


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Post subject: Re: imac and G-DEC dvd - rom won't load , disc not supporte
Posted: Sun Jan 08, 2012 8:31 am
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Joined: Mon May 09, 2011 10:29 am
Posts: 39
I had problems with the disk in a MacBook Pro. It would load, but none of the programs would install. They all got errors during the installation process. There errors suggested there was a problem reading the disk. But, it's really not a problem. All the software can be downloaded from the web. In most cases, the online versions are newer. I wouldn't waste any more time on the disk and just download instead.


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Post subject: Re: imac and G-DEC dvd - rom won't load , disc not supporte
Posted: Wed Jan 11, 2012 10:12 am
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hey TT,

I"m sorry you're having problems with the disc. You can access all of the DVD content from the FUSE site at http://fuse.fender.com. Just click on G-DEC at the top and then G-DEC support.

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: imac and G-DEC dvd - rom won't load , disc not supporte
Posted: Sun Jan 15, 2012 12:03 am
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Joined: Mon Dec 26, 2011 10:33 pm
Posts: 6
Thanks both of you for the help :)


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