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Post subject: I didn't recieve software with G-Dec 3 15
Posted: Thu Aug 25, 2011 2:33 pm
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Aspiring Musician
Aspiring Musician
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Joined: Tue Nov 13, 2007 5:06 pm
Posts: 410
Location: Florida
I received my G-Dec3 15 today but there was no dvd rom in the box. I registered the amp online but i didn't receive any codes for the software, so I figure that it was previously owned ... even though the E-Bay seller said it was new. It does look new however. I updated the firmware with no incident and I have yet to use it because of an electrical storm here in Fl. Any suggestions before I email customer relations. On a side note I tried to do a forum search but was not successful. Thanks.

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Post subject: Re: I didn't recieve software with G-Dec 3 15
Posted: Sat Aug 27, 2011 11:18 am
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Aspiring Musician
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Joined: Tue Nov 13, 2007 5:06 pm
Posts: 410
Location: Florida
Well I sent an email and they responded with some good news and great news. Firstly, the ebay seller was recognized and my item was new (a big relief). Secondly, they sent me the info so I could download the software... and now I am up and running. Thanks for the service Fender.

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Few men have virtue to withstand the highest bidder. George Washington
No picture = No equipment
Fender CD-60
Squier Deluxe Stratocaster
Squier VM Tele Thinline


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Post subject: Re: I didn't recieve software with G-Dec 3 15
Posted: Tue Aug 30, 2011 10:48 am
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Congrats on your purchase, gomania16. Please let us know if we can be of further assistance.

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