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Post subject: Footswitch freezes
Posted: Mon Apr 25, 2011 9:06 am
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Hi!

I bought my G-DEC Thirty together with the footswitch last year, and use it for daily practize. The last days the footswitch starts annoying me: Sometimes it doesn't "wake up" together with the amp, or it functions only partly (e. g. only mode #1), or it freezes completely.

Only unplugging / reconnecting the switch doesn't help, but I have to reboot the amp, so I think it's a software issue of the amp / switch, not a hardware defect ...

Has anyone faced the same problem? Any suggestions (except shipping both devices back to my dealer)?

Edit: Sorry, I forgot to mention the FW version: It's v1.04 (Metal Edition)

Mattes


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Post subject: Re: Footswitch freezes
Posted: Thu May 05, 2011 11:00 am
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Hey Mattas,

It's hard to tell whether the issue is with the amp or the footswitch. If you have a multimeter you can check the voltage of the footswitch output on the amp. It should read around 3.3V. OTOH, we've seen some of defective footswitches as well. I would contact a local service center and find out how long they would need the amp for in order to check it out. Perhaps they can at least test the footswitch jack on the amp with a multimeter for you, on the spot.

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Post subject: Re: Footswitch freezes
Posted: Sun May 22, 2011 8:34 am
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Hey Loren,

thanks for your reply, and sorry I didn't come back to you for a while: I've been abroad...

About 2 weeks ago I realized two of the switches weren't screwed tightly. I fastened the "lock nut" (don't know the correct English word), and until then the freezes haven't happened anymore. Coincidence?

Knocking on wood ... Matthias


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