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Post subject: need help with g-dec 30
Posted: Sun Feb 06, 2011 10:24 pm
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Joined: Sun Feb 06, 2011 10:00 pm
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i have not had my g-dec long and so far it has been great but,tonight in turned it on and i have no sound. the foot pedal changes programs and the selcet knob works but i have no band sound or guitar sound the amp is silent. please tell me there is a something simple wrong. thanks jerry


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Post subject: Re: need help with g-dec 30
Posted: Sun Feb 06, 2011 10:37 pm
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Did you plug headphones in? If so you have had the headphone glitch were even when you take the phones out its still silent. Plug some headphones in and see if you can hear it.

You will need to take it back to your supplier if this is the issue.


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Post subject: Re: thanks
Posted: Mon Feb 07, 2011 9:58 am
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hi duncane,i pluged my headphones in and it worked. i unpluged the hesdphones now it`s back to normal. should i not use my headphhones. thanks for your help. jerry


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Post subject: Re: need help with g-dec 30
Posted: Mon Feb 07, 2011 11:14 am
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Joined: Mon Mar 15, 2010 12:46 pm
Posts: 860
Hi guitarman62,

We have had a few instances where the headphone jack caused an issue with outputting sound back to the speaker after unplugging. However, it sounds like your amp is fine. If you do experience this issue again, please let us know via email or phone, and we can get your amp taken care of directly. Thanks very much.

Best Regards,

_________________
Alan Willey
Fender Technology Support Lab
TSL@Fender.com
480.596.7195


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