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Post subject: distortion on all presets. amp broken?
Posted: Tue Feb 01, 2011 1:13 pm
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Joined: Fri Jan 07, 2011 2:36 pm
Posts: 3
Today I connected my headphones (AKG Studio 271) to my gdec 3 thirty. But the sound wasn't as usual. It had a strange distortion sound in all presets. (but the playback of sound-files is ok).
Even with clean amp settings without any effects there is a distortion which wasn't there yesterday.
I tried to reinstall the current firmware. I connected the amp via usb to my mac and moved the firmware to the sd-card as usual ... I did a reboot and tried to install the firmware. After the "checking programming" , the display showed "error programming". That never happened before.
I reloaded the firmware to the sd card and the second time, it worked. but the problem with the distortion isn't solved.

Any solution?

thx


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Post subject: Re: distortion on all presets. amp broken?
Posted: Wed Feb 02, 2011 12:28 pm
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Joined: Fri Jan 07, 2011 2:36 pm
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I will return it to the online shop where I bought it.


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Post subject: Re: distortion on all presets. amp broken?
Posted: Mon Feb 07, 2011 12:05 pm
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Fender Staff

Joined: Mon Mar 15, 2010 12:46 pm
Posts: 860
Hi Kashati,

I'm sorry to hear that you are having troubles with your amp. I would also recommend that you take it back to the store where you purchased and see if you can do an exchange. If not, the amp would need to get serviced or replaced. Please send an email and let me know how it goes, and if I can assist further.

Best Regards,

_________________
Alan Willey
Fender Technology Support Lab
TSL@Fender.com
480.596.7195


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