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Post subject: Problem when doing multiple preset saves...
Posted: Tue Jul 27, 2010 2:17 pm
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I love the sounds I am able to get out of this amp and have created about 25 of my own presets. The latest version of Fuse seems to work pretty well also, except for the author showing "Please login" even though I created and saved the preset while I was logged in in Fuse.

But, back to the main problem...

It seems that if I make changes and save several presets within a certain amount of time, the amp will always freeze. This is not while running Fuse or connected to the computer. It seems to happen especially when I want to change the orders of presets by saving one over another and so on. Usually between 5 - 10 saves in a row, the amp will freeze up and I'll have to power it off and back on. It's pretty easy to reproduce.

Seems like a firmware update might be in order. By the way, I have the most current version listed on this site.


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Posted: Tue Jul 27, 2010 4:03 pm
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Hello McBride,

We are unable to reproduce the problem you are seeing. Give us a call here and we'll make sure you're able to get going.

Loren
TSL@fender.com
480-596-7195


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Posted: Fri Jul 30, 2010 1:25 pm
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I reflashed the amp with the existing firmware just in case it was an issue. When I actually get time, I'll try it out and call if I'm still having problems.

Thanks.


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Posted: Thu Aug 19, 2010 12:32 pm
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Hey McBrideB78,

Are you still having this issue with you amp?

Loren


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Posted: Thu Aug 19, 2010 1:13 pm
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I haven't had much time or the need to make preset changes lately. I'll try to test it out tonight. Thanks for the follow up.


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Posted: Thu Aug 19, 2010 2:43 pm
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Well, I just saved 30 presets in a row and no issues. Looks like reflashing the firmware on the amp took care of the problem.


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Posted: Fri Aug 20, 2010 8:59 am
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That's good to hear. If any more issues arise please let us know.

Loren
TSL@fender.com
480-596-7195


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Posted: Sat Oct 02, 2010 12:18 pm
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Every once in a great while while making changes to amp presets on the G-dec itself (no computer conntected) the amp does still lock up. I have to power it off and back on, and then redo my changes.

Again, it's very rare and has only happened once since installing the 1.04 firmware, but I did want to point it out it still can happen.

Thanks.


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