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Post subject: Re: "Invalid file" message when importing from SD??
Posted: Tue May 08, 2012 6:07 pm
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Hi Guys,

I wanted to let you know that we are still working away on this issue. We will let you know ASAP once we have the issue corrected. In the mean time, for those of you seeing this issue we need to ask that you use the following workaround.

Bring your G-DEC 3 Presets into Fender FUSE/and to & from the amp through the following methods:
1. Download into Fender FUSE directly/Send to Amp Hard Drive - get from Amp Hard Drive
2. Download via a Web browser/Send to Amp Hard Drive - get from Amp Hard Drive
2. Use the Add To Library function in Fender FUSE/Send to Amp Hard Drive - get from Amp Hard Drive

Presets that are already on an SD card can be copied onto the PC's hard drive and brought into Fender FUSE and added to the amp from there. Please let me know if you have any questions in the mean time. Thanks for your patience.

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Post subject: Re: "Invalid file" message when importing from SD??
Posted: Sun Apr 20, 2014 5:30 pm
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Was this issue ever resolved?

Also, how do I do this:

"Download via a Web browser/Send to Amp Hard Drive - get from Amp Hard Drive"? I'm struggling with the "Send to Amp Hard Drive - get from Amp Hard Drive" part.


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Post subject: Re: "Invalid file" message when importing from SD??
Posted: Sun Apr 20, 2014 7:05 pm
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In an earlier post, Fender Support said: "The presets were never intended to be copied from FUSE to an SD card for use with the amp. The main purpose of the SD card is for Band Tracks. The preset SD card functionality is there so that you can copy some presets to an SD card and take them to another computer running FUSE."

But the G-DEC manual, page 10, gives instructions on how "To import one preset from the SD card to the G-DEC 3" and then on page 11 it says "Using SD flash memory cards with the G-DEC 3 will enhance your musical capabilities by providing storage for Virtually unlimited number of presets that you can import/export or share with other G-DEC 3 players".

Then there's this: http://www.fender.com/support/articles/ ... r-g-dec-3/

And this: viewtopic.php?t=37139

So exactly what I 'm trying to do is what the manual and the support articles say it should do. All three documents directly contradict the earlier statement from Fender Support that says the SD cards were not intended to work this way.

So, I'd like to know if this was ever addressed as was also promised by Fender Support. If not, will it be and when. As an earlier poster mentioned, this would make it much easier for those of us whose G-DECs are not near their computers. And if it keeps me from having to use Fuse, all the better.


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Post subject: Re: "Invalid file" message when importing from SD??
Posted: Mon Apr 21, 2014 8:35 am
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Joined: Thu Jan 21, 2010 1:12 pm
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Hi Joedrumma,

The invalid Preset message likely is not directly related to the SD card question and whether or not to copy to an SD card for most usefulness, etc. It is likely related more to a Preset that may have become corrupt some where in the process of uploading/downloading, etc. This type of error message can usually be corrected by making a small change to any parameter in the Preset, and re-saving the Preset.

We did not intend to tell folks that they cannot use the SD card for storing or importing Presets. As the manual and other documentation states, you certainly can do this. The primary difference between utilizing Presets and Band Tracks directly form and SD card is that while you can access and play Band Tracks directly from an SD card, you have to first import a Preset to your amp and save it to a Preset location in order to utilize it. We typically suggest that it is more convenient to simply use Fender® FUSE™ to manage and move/save/update Preset data, while the SD card is ideal for Band Tracks since you can actually use the Band Tracks from the card directly.

Please let us know if we can assist further.

Best Regards,

Alan

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Fender Musical Instruments Corporation
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Post subject: Re: "Invalid file" message when importing from SD??
Posted: Wed May 14, 2014 3:52 pm
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Hi Guys,

We apologize for any confusion here. Some of the confusion may have arisen from the fact that Presets can be moved to and from an SD card and the G-DEC 3 in several ways. And there certainly are scenarios in which Preset data can become corrupt. So, we would like to clarify the process of both moving Fender® G-DEC® 3 Presets to and from an SD card as well as downloading G-DEC 3 Presets from the Fender FUSE™ Community and sending/saving them to an SD card for use with your amp.


1. To "Export" a Preset from your G-DEC 3 to an SD card (that it inserted in your amp), follow the instructions on page 10 of the G-DEC 3 Advanced user manual (http://support.fender.com/manuals/guita ... nglish.pdf).

2. To download Presets from the Fender FUSE Community and save them to an SD card:

A. Once you have located the Preset(s) you would like, you can download your Presets from the Fender FUSE Community (https://fuse.fender.com) via a web browser. You will want to be sure and save the Presets to Documents/Fender/FUSE/Presets so that they will show up in the Fender FUSE (software) Media Library/Computer tab. From there, right-click (control-click for Mac) on any Preset in the Computer list and select "Save Preset to SD card". You can also go to the Fender FUSE Community directly from the Fender FUSE software (Community button in bottom center of user interface window) and follow the same steps above. Once the Preset(s) are on your SD card, you can Import them to specific locations on your amp using the Utility menu on the amp, or access them via the Media Library in Fender FUSE and move them to and from the amp by right-clicking (control-clicking for Mac).

B. Alternately, go can use the Media Library in the Fender FUSE (software), and click on the Web tab in the center row of tabs. Then you can perform a search from the upper right set of tabs and "Search" tool. Once you have located the Preset(s) you would like to download, you can right-click (control-click for Mac) on any Preset that has populated in the Web list and select "Save Preset to SD card". Once the Preset(s) are on your SD card, you can Import them to specific locations on your amp using the Utility menu on the amp, or access them via the Media Library in Fender FUSE and move them to and from the amp by right-clicking (control-clicking for Mac).


We realize that for some of you this is information that you are already aware of. However, it is worth noting that there are a number of ways that Presets can be downloaded, moved, saved and ultimately brought to an SD card, including copying straight from the Fender FUSE Community (in a browser) to an SD card mounted on a computer. With this method, the possibility of error or data corruption increases because you are moving Preset files entirely outside of the Fender FUSE/amp realm. Therefore, we recommend one of the above described methods of moving Presets to an SD card. Please let us know if we have missed anything or if there are further questions.

Best Regards,

Alan

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Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: "Invalid file" message when importing from SD??
Posted: Fri May 16, 2014 4:38 pm
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Quote:
Once you have located the Preset(s) you would like, you can download your Presets from the Fender FUSE Community (https://fuse.fender.com) via a web browser. You will want to be sure and save the Presets to Documents/Fender/FUSE/Presets so that they will show up in the Fender FUSE (software) Media Library/Computer tab. From there, right-click (control-click for Mac) on any Preset in the Computer list and select "Save Preset to SD card".


OK, I tried this with my PC and when I right click on the preset, I get three choices: Load Preset, Upload Preset and Delete preset. "Save Preset to SD Card" is not an available choice.

Maybe you implied this as, but are you saying that I have to have the SD card in my amp in order to save a preset to my SD card without it becoming corrupted? You said the SD card had to be in amp to export, but you didn't say it had to be in the amp to import. I want to be able to just take my SD card out of the amp and put it in the SD slot on my computer and add some presets to bring to the amp on the card.

Is this the case or am I doing something wrong?

EDIT: I brought my amp up and connected it with the SD card in the amp. I was able to import a preset that I downloaded via this method, but not all. I'm going to try experimenting some more, but I'm pretty bummed out because I had a lot of downloaded presets that I may have to ditch. Plus, it takes a least one minute per preset to load them to SD via fuse. You can't drag and drop a whole batch. And the amp has to re-sync after each one. Ugh.


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Post subject: Re: "Invalid file" message when importing from SD??
Posted: Sun Sep 14, 2014 8:22 pm
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Joined: Sun Sep 14, 2014 8:18 pm
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lol un acceptable You have people like me who can read the xml content of fuse files

just tell us the offending line (confirm the edit cited earlier int this post about removing version) so we can all just move on sheesh..

I downloaded like everyone else on my desk top
specifically to SD.. Fuse app is on my laptop like most people
why do i need to whip out and fire up Fuse just to get the files into the damn amp
thats krazy your sounding like apple now with their Itunes krap
Do you really want that kind of stigma seriously


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Post subject: Re: "Invalid file" message when importing from SD??
Posted: Mon Sep 15, 2014 10:34 am
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi cprogrammer,

So, in regard to moving Presets to and from the amp, it can certainly be done (in the case of Fender® G-DEC® 3) without the use of Fender FUSE™. However, many folks find it convenient to move Preset data using Fender FUSE.

If you would like to move Preset data without Fender FUSE, you can copy your Presets to an SD card (Presets folder). Once the Presets are placed on the SD card, go to the Utility menu, and select the Import page. There, turn the knob to select the Preset that you want to import and save. Please let us know if we can assist further.

Best Regards,

Alan

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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