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Post subject: G-DEC 30 "Surprise"...
Posted: Tue Sep 25, 2007 8:42 am
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Hobbyist
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Joined: Tue Sep 25, 2007 8:00 am
Posts: 3
I just bought this amp, along with its foot controller.
I live in Chile, and imported it from the US (the local distributor is not even thinking about having it for sale, so they told me).

Anyway, I plug it and turn it up, but neither the amp nor the FC do nothing. At all. Both do turn up, the amp showing its green screen, and the pedal showing the lower half of "U1" in its screen. But no matter what I do in the amp or pedal, nothing happens at all, and no sound comes from the amp when I plug my guitar in.

The intruction booklet seems useless, since there is no "Troubleshooting" section, and returning it, and having a new one sent to me from the retailer (Musicisnfriend.com) would be terribly expensive, not even counting the import duties to be paid out again.

Anybody knows what I can do? Is there any way to "reset the amp", in case just something may have un-programmed during the flight?

Any ideas? :(


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Post subject:
Posted: Tue Sep 25, 2007 10:42 am
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Professional Musician
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Joined: Sun Sep 09, 2007 1:22 am
Posts: 1132
Location: The Netherlands
If you select utility mode there should be a factory restore function.

I hope this can help you, good luck.




Peter 8)


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Post subject:
Posted: Tue Sep 25, 2007 2:10 pm
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Joined: Tue Sep 25, 2007 8:00 am
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Thanks Peter, but although I press "Utility", or any other button for that matter, it really does not do anything at all. The main screen does not change either. :cry:


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Post subject:
Posted: Thu Sep 27, 2007 10:20 am
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Aspiring Musician
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Joined: Thu Jun 21, 2007 10:46 am
Posts: 634
Sounds like you got a lemon. There have been many product quality issues with the Chinese-manufactured 30. Fender will swap it out with a new one through an authorized service center if you move quickly.


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