It is currently Mon Mar 16, 2020 9:49 am

All times are UTC - 7 hours



Post new topic Reply to topic  [ 3 posts ] 
Author Message
Post subject: GDec Jr and Fender Support Update
Posted: Mon Feb 09, 2009 7:18 pm
Offline
Hobbyist
Hobbyist

Joined: Tue Jan 13, 2009 9:31 am
Posts: 4
Just wanted to let everyone know the rest of the story on my GDEC. I sent my story to Fenders consumer relations dept. A gentleman by the name of Jeff Krause quickly responded to my email. He called my local service center and they immediately sent out a new unit. I must say I am impressed.


Top
Profile
Fender Play Winter Sale 2020
Post subject:
Posted: Mon Feb 09, 2009 8:51 pm
Offline
Rock Star
Rock Star
User avatar

Joined: Fri Feb 29, 2008 9:49 pm
Posts: 3233
Location: Memphis
Sometime there can be a lot of negative talk about "defective" gear. This seems to one company that stands behind their products.

Ya just gotta like these guys!

_________________
Hey, Boy Blue is back!


Top
Profile
Post subject:
Posted: Tue Feb 10, 2009 3:18 am
Offline
Amateur
Amateur
User avatar

Joined: Thu Jul 19, 2007 12:30 pm
Posts: 177
Location: Sunny Southern Wisconsin
So it wasn't a problem with Vista and the DEC interacting, it was the unit itself being faulty?
Your earlier post:
burch01 wrote:
Much to my chagrin, I just found out that Vista doesn't support Midi in the way that earlier versions such as XP did. You can no longer access sound and properties and direct the midi playback to the GDEC. Has anyone found a work around this problem?


I notice there were no answers to your post, possibly because nobody else had this problem. I'm using a Mac, so I didn't have an answer for you. Good to know that Fender replaced your DEC. Their customer service is one of the many reasons why I'm a Fender fan! 8) 8) 8)
Have fun! :D


Top
Profile
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 

All times are UTC - 7 hours

Fender Play Winter Sale 2020

Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: