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Post subject: Bronco 40 USB "Device Not Recognized"
Posted: Sat Sep 13, 2014 8:18 am
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Connecting my Bronco 40 Bass amp to any Windows 7x64 PC throws a "USB Device Not Recognized" error on my system tray.

I've tried different ports, installed the latest version of Fender Fuse, reinstalled all relevant devices in the Device Manager (HIDs, USB controllers, chipset drivers, PCI/USB Host controllers, Root Hubs, etc), and even bought and tested a number of USB cables.

I also tried powering the amp on into Firmware Update mode, but nothing happens, and Fuse disables the ability to flash the firmware.

Please help!


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Post subject: Re: Bronco 40 USB "Device Not Recognized"
Posted: Sat Sep 13, 2014 8:32 am
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Update: None of my PCs are connecting to the amp at all, not even to throw any errors or acknowledge that any USB device was even plugged in. Device Managers do not show any new device at all.


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Post subject: Re: Bronco 40 USB "Device Not Recognized"
Posted: Sat Sep 13, 2014 8:38 am
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I've also been trying to reach Fender Support via their phone number for two years, but all I keep getting is an automated message instructing me to call back during business hours, even when I call during business hours.

This is looking like the last time I purchase ANY Fender-branded product.


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Post subject: Re: Bronco 40 USB "Device Not Recognized"
Posted: Thu Oct 09, 2014 12:03 pm
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi MaestusEremita,

I am sorry to hear that you have had trouble contacting us. Please feel free to contact me directly via the email address listed below. If you would like a call back, please include a phone number. I would be happy to call you back. Thanks.

Best Regards,

Alan

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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