This sucks! :(

Brad Traweek - Fender · **Posted:** Wed Jan 23, 2013 11:29 am

Brad Traweek - Fender wrote:

Gang: whenever you encounter this issue I need to have you click the little email link and go ahead and send a report in. Just met with our IT folks about this and will start forwarding them real-time examples as they occur.

Guys ... since posting the above I've only received one new "official" blockage report on this end. Just to be clear, even for those who have already sent in reports before I need to have you send in fresh ones. Specifically, simply click the little link that says "problemreports@fender.com" and when you do so your email's subject line will include the incident ID ... and that's what I need on this end.

Don't be shy as I have attention on the matter on this end and we're clearing these as they occur!

Definitely let me know if anyone is unclear as to what to do here.

Brad Traweek - Fender · **Posted:** Wed Jan 23, 2013 11:30 am

Ceri wrote:

Screamin' Armadillo wrote:

Me too, but only on one particular thread.

I had this problem a couple of days ago - I was trying to post on GilgaFrank's pickup thread. I tried again and again and finally gave up and let Brad know about it.

Another time was when I was trying to post on Screamin' A's interesting healthcare thread. That time I re-e-e-ally wanted to post and so stuck at it. I tried removing sections from my post systematically and finally discovered that it was a particular combination of brackets and punctuation that got me the "Sorry, technical difficulties" page.

In the end that time round the solution was as simple as inserting a space between a ) and a . and once I'd done that the post submission worked.

However, I thought I'd sussed the issue - but next time around the same solution didn't work and we seemed to be back to square one.

Definitely square and/or curved brackets in a post have something to do with it, but it's not consistent. Go figure.

I gave up on GilgaFrank's thread because I decided my thoughts on the topic just weren't vital enough to justify the effort. And yet it's frustrating: I wanted to speak my mind to the world on that subject... :lol:

Cheers - C

C - when it happens again, shoot me an email real-time and we'll get it cleared up!

Brad Traweek - Fender · **Posted:** Wed Jan 23, 2013 11:34 am

BMW-KTM wrote:

Same here, for several days now, off and on. Ain't it funny how the web site worked just fine before the upgrade ..... I think I might just recind my previous kudos for the new site.

Just want to be clear that this particular issue has nothing to do with the recent website upgrade. It's an infrastructure thing that we're working on tuning.

Brad Traweek - Fender · **Posted:** Wed Jan 23, 2013 11:35 am

Bluer Monkey wrote:

bluesky636 wrote:

YES. I have been talking with Brad about this issue for the last several days and did as he asked. I am completely unable to quote posts regardless if they are in the forum or are PMs. The problem also occurs if I try to cancel a post. About all I can do is simply respond to a post without quoting it. :cry:

It seems I am able to quote posts but what I still can't do is use the URL feature.

Is it just general gremlins in the works, or specific issues for specific browsers, Internet connections?

Cheers!
BM

The issue is on our end - it's a new layer in the infrastructure that is resulting in occasional false content blockages. That's why I need the incident ID's as they occur - so we can reverse engineer which specific combinations of input are resulting in the scenario.

Ceri · **Posted:** Wed Jan 23, 2013 12:09 pm

Brad Traweek - Fender wrote:

C - when it happens again, shoot me an email real-time and we'll get it cleared up!

OK - didn't want to bombard you, but will do.

Cheers - C

53magnatone · **Posted:** Wed Jan 23, 2013 12:15 pm

I have not had a problem since earlier but it was before reading the request from Brad

Brad Traweek - Fender · **Posted:** Wed Jan 23, 2013 3:11 pm

Ceri wrote:

Brad Traweek - Fender wrote:

C - when it happens again, shoot me an email real-time and we'll get it cleared up!

OK - didn't want to bombard you, but will do.

Cheers - C

Bombard away, my friend!

Ceri · **Posted:** Thu Jan 24, 2013 11:04 am

Brad Traweek - Fender wrote:

Ceri wrote:

Brad Traweek - Fender wrote:

C - when it happens again, shoot me an email real-time and we'll get it cleared up!

OK - didn't want to bombard you, but will do.

Bombard away, my friend!

Well. It happened several times yesterday - till the minute you said that, and then it never happened again! :lol:

If that's cos someone's tweeked something I guess it worked. If not, we'll let you know...

Cheers - C

Brad Traweek - Fender · **Posted:** Thu Jan 24, 2013 11:13 am

Sounds good and thanks for the followup - I've actually only received two reports since my comments above. It's quite possible that resolving those 2 particular issues may have resolved the source of the issue but we'll see!

Danny Duke · **Joined:** Thu Jan 20, 2011 2:00 pm **Posts:** 3063

Brad, Things are still a mess. I just tried to reply to a post and was dumped again. It's realy annoying.
----Danny,

Brad Traweek - Fender · **Posted:** Thu Jan 24, 2013 1:52 pm

Danny Duke wrote:

Brad, Things are still a mess. I just tried to reply to a post and was dumped again. It's realy annoying.
----Danny,

Can you please send in a report per instructions above? (There's no effective way to have the issue investigated from this side unless you follow the instructions above.) Let me know if there are any questions as to how to do so!

pet415 · **Joined:** Tue Dec 11, 2012 5:04 am **Posts:** 122

it only occurs when i post long posts..

Blertles · **Posted:** Fri Jan 25, 2013 5:21 am

I was having the same issues but I just put it down to the fact I was using an iPad.. So it seems I'm not alone, will report it as soon as it happens again..

Brad Traweek - Fender · **Posted:** Fri Jan 25, 2013 9:14 am

pet415 wrote:

it only occurs when i post long posts..

It's not really related to length of posting but rather specific combinations of English text - naturally with lengthier posts the chances of stumbling across one of those particular combinations is higher. If you see a blockage send in a report and we'll get it cleared for ya.

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