Totally irrelevant in this case. The OP owns SIX other Fender guitars. He is not a totally ignorant newbie.

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Bill

Nope. No sympathy. So far all you have done is whine about events that "might", "maybe", or "could" happen. Nothing has actually happened yet to warrant your little trantrum. Has your repair guy actually ordered a neck yet? The luthier I worked for replaced several Fender necks under warranty while I was there. It took a couple of weeks in each case as there is a process to follow that Fender requires to be sure that the need for the repair is legit and is a true warranty issue. It is simply not "Oh, your neck is bad, here's a new one". Guess what? None of the owner's of those guitars found it necessary to come here or any other forum and cry about it or blast Fender or the repair guy. Your repair guy said it "might" take three months to get a neck, not that it "will". You have six other Fenders. Play those and let the repair guy and Fender do their jobs.

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Bill

So I guess you are king of the good ol' boys club here.

You joined the day you made your first post and were seconded when Ceri officially welcomed you. Just so you have some idea of what you're really walking into when you knock our door, your issue has already been sent through 'unofficial' channels and asked to be addressed. As I suggested in my post, these kinds of things impact on us all. Hang around here for awhile. You're gonna like the way we look.

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"Another day in paradise!"

About time for you to grow up, don't ya think?

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Bill

Right on King!

Sorry for the lousy photos.

Hmmm....

First off I'm directing my 2nd post to the OP....
You have received a bit of Flame On responses but that is due to your above posts and subsequent replies.

There isn't a good old boys club here, there is however an etiquette in addressing a grievance wether it is on a Forum or amongst your community. Getting on a high horse and screaming " YOU SUCK " will certainly not gain you any sympathy here. WE ( the slightly greying contingent ) are all Pro Fender, like all big Corporations they have their pitfalls, but overall, they usually are fairly quick in responding to a potential issue...

That being said ..... Potential because I'm wondering about a few details we do not know.

(1) The guitar played well but the action could have been improved so the truss rod was cranked .. No ... That is not how you adjust playability. Your so called Luthier is hardly that if that was his remedy. If the guitar frets up and down the entire scale without dead spots then the only reason to adjust a truss rod is because the neck relief needs adjustment.
Otherwise adjusting playability is a mix of string slots in the nut being at the proper cut and depth for each string and fore or aft and /or up or down adjustments on the saddles.

(2) Since you own several other guitars ( in the last 6 months ) we don't know wether you are a long time player or a fairly recent player. In the case of this being the 7th guitar I'm puzzled as to why you didn't have this one checked out thorougfhly immediately after receiving it..

(3) I've never ordered from Musician's Friends but I prefer not to buy my instruments online if at all possible. Simply because within a 50 mile radius I have 3 Custom Shop dealer's and 5 or 7 good shops to check out. If I really want to go the distance I can drive to the Muzic Zoo, Mandolin Brothers, Sam Ash and a number of other top tier dealers.
To me it is worth the tank of Gas and time...

(4) As has been pointed out, a 3 months wait was a worst case scenario time span, but ZZ spelled out the obvious.... So no need to rehash.

(5) As for SA's and other's digs, I would off as you did set yourself up for becoming the prankstered ....
I would ( in your case ) get in touch with your authorized local to you Fender rep and be persistent but polite in asking for some confirmation as to procedure. then you can know the actual timeline for the repair or substitute.

(6) I can empathize with the difficulty concerning the Tele Deluxe. It is not a popular guitar and is therefore a limited demand. I have been waiting for over two months for a set of Fender F tuners in gold for the Tele Deluxe I am building. ( it's in one of my build threads on this Forum ) Keep in mind Fender is huge, has a customer base of at least 1,000,000 world wide which I loosely assume are buying the product. As far as customer service this is why you have to start at the local rep and move up the line with a request.... If everyone with a grievance went directly to headquarters, we would not see any issues being addressed let alone any new products being manufactured.

Be patient, persistent and polite, that will gain you results and not make enemies.

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"C'est parti mon Kiki "

53magnatone, you shall hitherto be considered in my book to be the quiet voice of reason in the cacaphony of chaos.

Cheers bro, and thank you.

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Just think of how awesome a guitar player you could have been by now if you had only spent the last 10 years practicing instead of obsessing over pickups and roasted maple necks.

^^^^ Yeah and the band played believe it if you like. The way the op was treated was ignorant and demeaning and lacking in manners which is not a new thing for certain members on here.

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Luck won't do it and ignorance can't

George Van Eps.

Haha now this reminds me, I work in a nice restaurant, however my friend works in a Greene King pub, which as you as a native of the UK will know aren't exactly known for being high class establishments. However he told me of a guy who ordered the deal which is if I recall correctly £4.99 for a burger and pint. The gentleman in question then came back to the bar and complained because the burger tasted cheap! A pint is usually about £3 there so you do the math


Anyway back on topic I understand the dealers stance however if I was in the OP's shoes and was told 3 months for a new neck I would be pretty hacked off to be honest, I do expect things I buy, especially at that price to work off the shelf.

[/quote]
^^^^ Yeah and the band played believe it if you like. The way the op was treated was ignorant and demeaning and lacking in manners which is not a new thing for certain members on here.[/quote]

OP got flamed for posting what he thought, ( when he should have thought about it, edited a bit and then posted his thoughts. ) That is part and parcel of the Forums, wether it's here or on another Forum.

If you have a grievance and you post 8 times in 6 months and your most recent post sounds more like a Troll's rantings, then it's likely you will be flamed.

As far as the time span .... it could take up to 90 days .... not the same as it will be at least 90 days. I'm not sure as to why the spectators are more incensed than the OP.
If some of you have issues to resolve, then by all means PM who you think was egregious, but lets keep the nonsense mudslinging out of this thread.

I personally would still like to know when was the guitar shipped and from where.
Also why the problem was only discovered 45+ days after arrival....

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"C'est parti mon Kiki "

No worries! I can take it. I used to surf. Half of surfing is heckling. Been heckled by way better than the tools above.

Some Gibsons?

Surf.... Where ?

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"C'est parti mon Kiki "

My backyard.



Not much in waves that day though.

Ping Pong, I'm very sorry for your misfortune and for the juvenile greetings from other members. I am sure Fender will fix it. Maybe not as fast as you'd like, but it will get fixec right.

If I stopped buying one brand because of a service issue I'd be riding a bicycle instead of a motorized vehicle. Yes it should be right and they will fix it. Patience is a virtue. Play one of those other fine instruments in the meantime. Doing something right takes time. You are doing the right thing by taking it for authorized service. You shouldn't let anyone else fool with it but the authorized service people. Just think how nice it will be to have it fixed correctly!

I had a problem with a bass amp about 3 years ago under warranty and checked with the authorized service center for the brand, which was 3 hours away in SC by phone before driving down. (It wasn't a Fender amp.) They had a 90 day backlog before they could even LOOK at it. I know that doesn't do you any good, but just thought I'd let you know that things are tough all over and in some cases worse with some other very major brands.

I think after it is restored to full function you'll be a happier camper.