It is currently Mon Mar 16, 2020 7:10 pm

All times are UTC - 7 hours



Post new topic Reply to topic  [ 5 posts ] 
Author Message
Post subject: Wrong case for strat that was purchased!
Posted: Wed Mar 12, 2008 1:30 pm
Offline
Aspiring Musician
Aspiring Musician
User avatar

Joined: Mon Jul 09, 2007 4:25 pm
Posts: 398
Beware! I bought a CS strat and the music store tried to give me the wrong case. Anyone else have that problem? With help from the folks at Fender whom called the music store on my behalf and told them which case goes with what guitar I was able to get that CS case. Everything seemed fine until I looked at the COA (which didn' belong to my guitar) and realized that someone else got stooged on the deal as well. Again the Fender folks sent me a COA via the dealer and now everything is fine. This whole fiasco lasted about 3 months. My thanks to the people at Fender for investigating the whole situation. Fender takes care in sending their guitars to the dealers, it's a shame that dealers try to take advantage or do not pay attention to detail when it comes to customer care and satisfaction.


Top
Profile
Fender Play Winter Sale 2020
Post subject:
Posted: Wed Mar 12, 2008 2:25 pm
Offline
Rock Star
Rock Star
User avatar

Joined: Mon Jul 16, 2007 3:47 pm
Posts: 4294
Location: Somewhere near Seattle
Oh the dealers aren't making mistakes. They're keeping the CS cases on purpose and trying to pass off the standard ones to unsuspecting customers.

_________________
"is that a real poncho...i mean
Is that a mexican poncho
Or is that a sears poncho?
Hmmm...no foolin ...." FZ


Top
Profile
Post subject:
Posted: Wed Mar 12, 2008 3:49 pm
Offline
Professional Musician
Professional Musician
User avatar

Joined: Tue Nov 27, 2007 12:52 pm
Posts: 2588
Location: Out there on the road
cryingstrat wrote:
Oh the dealers aren't making mistakes. They're keeping the CS cases on purpose and trying to pass off the standard ones to unsuspecting customers.


+1


Top
Profile
Post subject:
Posted: Thu Mar 13, 2008 7:57 pm
Offline
Professional Musician
Professional Musician

Joined: Tue Jan 01, 2008 1:51 pm
Posts: 2503
Location: Bucks County, Pennsylvania, USA
Hello Murdochart and all,

A while back I got myself a used strat and the
salesguy brought out the plasic case for it. Now
it may or may not have been the right case,
I can't say, but I didn't like it. I told him the deal
hindged on the g&g case. Salesguy looks a boss,
boss put hand on chin, then scratches head, and
finally gives the nod. Apparently there's a good
market for cases.

Cheers.


Top
Profile
Post subject:
Posted: Fri Mar 14, 2008 9:39 am
Offline
Aspiring Musician
Aspiring Musician
User avatar

Joined: Mon Jul 09, 2007 4:25 pm
Posts: 398
Good man Mr. Bill 8) During the "Case Incident" I talked to customer service at Fender they were not to happy with my local shop for pulling these type of shenanigans on people who buy their products. I bought a CS Strat pro which comes with CS case,coa and all the candy, you should have seen the used case that guy tried tried to give me. I talked to the store owner/manager who was also the guy that helped/hindered me, he said and I quote "I really don't pay attention to what case comes with what" sure you don't, 25 years in the biz and you don't pay attention to important details like that, Yeah right.


Top
Profile
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC - 7 hours

Fender Play Winter Sale 2020

Who is online

Users browsing this forum: Mr. Nylon, PaulLF and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: