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Post subject: (Edited)
Posted: Sat Aug 13, 2011 9:18 am
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Hobbyist
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Joined: Sat Aug 13, 2011 8:07 am
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I have this Fender Strat that was made in Japan, as if Fender already didn't make cheap crap, apparently they outsourced in 1984-1987 for even cheaper crap; that has some tremolo bridge on it that is falling apart, that does not seem to have a direct replacement for it.

My question would have been simple! Can I replace this $@! bridge with a standard tremolo bridge. But surprise there is no one to ask this question from at fender! If you click on contact us, it takes you to a page with no one to contact. If you click on customer care, well apparently they care about those who have a guitar that came from the custom shop, but there is no support for us average people.

So apparently the only real support Fender has, is this forum, where I would have to depend on someone other then Fender to give me an answer; and who knows if they know what they are talking about?

And to get on this stupid forum I had to screw around for a half hour. First it didn't like my sign on name. Then instead of telling me the password should be six digits it lets you guess; then it didn't like what I put in, so it tells me it should be 5-digits, and a letter. Who gives a flying rats rear end how many digits it is; this is the first time I tried getting some help from this company in 40-years, and it will probably be my last! I'm not going to remember the %^^$ password or my sign on name, because this is the last one of their crap guitars I'll ever own!

Wake up people this company like so many other companies in this country, claim they care about you, but they don't show it. Try it people. Try asking this company a question? The only support they will give you is this forum!

There should be someone at this company you can write to, who can at least direct you to someone who can tell you where to go for your questions.

Think about it. There are many people on these forums asking someone else what to do, because Fender is too cheap to hire an American to answer your questions. What they give you is FAX's, that never cover the problem you are having, so you come here hoping some other person they screwed; came up with the answer!

Customer support my $@!!


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Post subject: Re: What F^%&*ing support is Fender talking about?
Posted: Sat Aug 13, 2011 9:29 am
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Rock Icon
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Joined: Wed Mar 31, 2010 12:48 am
Posts: 26418
Location: Tombstone Territory
Move along, forum folks......there's nothing here that a roll of Charmin won't wipe up.

:roll:

Arjay

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"Here's why reliability is job one: A great sounding amp that breaks down goes from being a favorite piece of gear to a useless piece of crap in less time than it takes to read this sentence." -- BRUCE ZINKY


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Post subject: Re: What F^%&*ing support is Fender talking about?
Posted: Sat Aug 13, 2011 9:30 am
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Professional Musician
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Joined: Fri Feb 06, 2009 3:11 pm
Posts: 2330
Location: location, location.
Try emailing consumerrelations@fender.com, and I would suggest not being so antagonistic or xenophobic if you do.

Welcome to the forum, we all love cheap crap.

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Rated "M" for meaty.


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Post subject: Re: What F^%&*ing support is Fender talking about?
Posted: Sat Aug 13, 2011 9:36 am
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Rock Star
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Joined: Tue Mar 01, 2011 3:10 pm
Posts: 5646
Location: Gateway to the West
Retroverbial wrote:
Move along, forum folks......there's nothing here that a roll of Charmin won't wipe up.

:roll:

Arjay


+10,000...but my guess is it will take more than a few rolls! Better buy in bulk :lol: :lol: :lol:

T2

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What time is it? It's Fender Time.


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Post subject: Re: What F^%&*ing support is Fender talking about?
Posted: Sat Aug 13, 2011 10:21 am
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Rock Star
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Joined: Tue Aug 07, 2007 2:19 pm
Posts: 8827
Costco or Sam's Club sells in bulk. :lol: Man, nice first post. I don't understand why no one will help you. You seem like such a nice person. :roll: You'll get more flies with honey.............

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Post subject: Re: (Edited)
Posted: Sat Aug 13, 2011 10:38 am
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Joined: Sat Feb 17, 2007 10:40 pm
Posts: 2594
Location: Scottsdale, AZ
Locking this ridiculous thread; suggest using the means folks have mentioned above (which are clearly posted elsewhere on this site, FWIW) to contact our Customer Relations folks, and definitely suggest taking a more pleasant approach when you do. :D

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