Probably not a good idea to post while I am upset but I and going to do it anyway. Sorry for how long it is but hopefuly you all wil read it anyway.

I have about 6 SKB hard cases for my electric and acoustic guitars. Some of them are Fender branded SKB cases. I have never had an issue with them until this week. I bought 2 of the SKB/Fender Tele/Strat cases as I bought a Classic Vibe Tele for myself and a Classic Vibe Strat for my daughter for Christmas.



I bought the cases in August and they sat in their original boxes until December. We are both hobbysists, we don't gig or travel with the guitars. The furthest they go is from one side of the bedroom to the other.

Earlier this week I noticed a crack in the corner of my case. Keep in mind I treat ALL my gear with kid gloves. There is NO REASON the plastic should have cracked like it did.

I contact SKB as I have in the past for my other cases. Well I come to find out that SKB's awesome warranty and customer service does NOT apply to the Fender branded cases, Fender handles the warranty.

I forwarded a picture of the crack and my proof of purchase to Fender Customer Relations (reference #13620) and I get a reply stating that they only cover manufacturer's defects. Basically they are NOT going to do anything for me.

SKB would have replaced the case if it didn't have the Fender logo on it!

I am not swearing off Fender but, in this particular case NO MORE FENDER branded SKB cases for me.

BEWARE that the SKB lifetime warranty does NOT apply to Fender branded cases...