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Post subject: Fender Customer Service - Ed Treat
Posted: Fri Oct 01, 2010 4:53 am
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I just wanted to let everyone know how great Fender Customer Service is and specifically Mr. Ed Treat. I had emailed Fender Customer Service looking for a part number for my '64 Vibroverb Custom and over a course of a few emails Ed sent everything he could about the amp as well as suggesting a supplier for a replacement part. This is the second or third time Ed has responded to my inquiries and each time he was a pleasure to deal with.

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Posted: Fri Oct 01, 2010 5:26 am
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go ed treat!

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Posted: Fri Oct 01, 2010 6:01 am
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Ed is simply put an asset for Fender. He has helped me out in the pst on several occasions when I needed info and has been good to communicate with. This man deserves a promotion and a raise. Thanks again Ed!

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Last edited by BlackCatBone on Fri Oct 01, 2010 8:01 am, edited 1 time in total.

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Posted: Fri Oct 01, 2010 6:13 am
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when you have a good experience with someone like this you need to shout it out/
its good for companies to hear reports like this about one of their employees. this day in age it goes a long way when the one your talking about hear's/sees the good report.

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63supro
"The good thing is in a club situation, most of the patrons are trashed and really can't tell the difference."


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Posted: Fri Oct 01, 2010 7:31 am
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Yep! Ed helped me out in validating the serial number of my Telecaster when I couldn't find it online.

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