In today's mail was a letter to me from Fender Consumer Relations thanking for my recent purchases and brand loyality.It's great that a company takes notice of it's customers and acknowledges and appreciates their business.I can't picture Gibson doing likewise.

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'65 Strat,65 Mustang,65 Jaguar,4 more Strats,3 vintage Vox guitars,5 Vox amps,'69 Bassman with a '68 2-15 Bassman cab,36 guitars total-15asst'd amps total,2 vintage '60s Hammond organs & a myriad of effects-with a few rare vintage ones.

That's cool, I didn't know they did that.

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Website: http://www.rebeccalaird.com
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That is part of the allure for me with Fender. I have had nothing but positive experiences with them. Several times on ebay I have found fake Teles, noted it and sent the link to the Fender Legal department only to get a phone call or letter thanking me for caring about the brand's integrity! Fender are a class act and that is the reason I only play Fenders!
ABS

+1, i had no idea.

I think I shall take it upon myself to purchase many Fender products over the weekend to see what kind of letter I get. Please contact me by e mail to send money to help fund this worthy experiment. It is only because of my adoration for my fellow board members that I shall take on this hardship for you.

Congrats Guitslinger that is very cool of Fender. Congratulations to Fender themselves for adding such a great touch for someone who has been so loyal to their company.

+1

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you can save the world with your guitar one love song at a time it's just better, more fun, easier with a fender solid body electric guitar or electric bass guitar.

mmmmmm.......that never happened to me.

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"I won't be wronged, I won't be insulted, I won't be laid a hand on. I don't do these things to other people, and I require the same from them."-John Wayne

I guess I have been lucky, I have had someone from Fender fed-x me overnight something he had in his desk that I needed and I didn't even ask. I have also received letters from other guitar companies as well. It is a sign of good public relations.

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The strongest reason for the people to retain the right to keep and bear arms is, as a last resort, to protect themselves against tyranny in government.

Thomas Jefferson

+1 on all of that. I've had a couple of very good interactions with the Fender company, and a lot of excellent support from Fender dealers both in Australia and in the States. Otherwise I wouldn't be here.

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"...Compared to the flowers and the birds and the trees, I am an Apeman."

To me Fender is still lacking in customer service, bottom line is I play Fender because they are the best.But really get working on that CS care.

I just received one of those letters too. Definitely a nice touch....

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I Can't Explain

Must be something new. Fender hasn't acknowledged my existence since 1964.